About the Role
This is an exciting opportunity for a highly motivated AR Specialist, managing and collecting outstanding receivables from our international clients, ensuring timely payments and maintaining strong relationships with our customers. The ideal candidate will have a proven track record of making solid collections and possess excellent communication and negotiation skills.
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Key Responsibilities
- Manage and track accounts receivable balances:
Monitor and take ownership of accounts receivable ledgers, ensuring accurate and timely posting of invoices, payments, and credits.
- Follow up on outstanding payments:
Proactively follow up with clients via phone, email, and other means to ensure timely payment of outstanding invoices.
- Critical collections:
Focus on high-priority collections that are critical to business continuity, working closely with internal stakeholders to resolve any issues.
- Client relationship management:
Build and maintain strong relationships with clients, resolving any payment issues or disputes in a professional, timely and courteous manner.
- Communication and reporting:
Provide regular updates to management on accounts receivable status, payment trends, and any issues that may impact cash flow.
- Cash application:
Apply cash receipts to customer accounts, ensuring accurate and timely posting.
- Dispute resolution:
Investigate and resolve any disputes or discrepancies related to invoices or payments.
Role Requirements
- Experience:
4+ years experience within Accounts Receivables, preferably in a logistics or international trade environment.
- Track Record:
Proven track record of making solid collections and managing accounts receivables.
- Communication Skills:
Excellent communication, negotiations & interpersonal skills.
- Analytical Skills:
Strong analytical & problem-solving skills, with the ability to identify & resolve issues.
- Software Proficiency:
Proficiency in using accounting software – must be very comfortable with Microsoft Excel and other Microsoft Office applications.
- Attention to detail:
Strong attention to detail & organizational skills.
Preferred Qualifications
- International Business Experience:
Experience working with international clients and understanding of global payment practices.
- Logistics Industry Knowledge:
Familiarity with logistics and transportation industry practices and regulations.
- Certifications:
Any relevant professional accounting certifications, such as ACCA/ACA/CPA are a plus.
