About the Role
We are seeking an ADPE Technician to provide professional laptop and desktop support along with exceptional customer service to both military and civilian customers in Kuwait. This role involves troubleshooting hardware problems, repairing or referring issues to other repair facilities as necessary, and installing, configuring, and repairing software for Windows operating systems and Microsoft Office 2007. You will also troubleshoot and resolve network connectivity issues at the desktop level and configure local PC connections to network printers. This position encompasses various other Service Desk functions as required.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Installs, configures, and maintains DOD-approved communications software on government computers and configures the network for proper user access.
- Installs and configures network printers.
- Responsible for classified and unclassified computer system stability using DoD-approved operating systems and software.
- Joins client computers to Microsoft Active Directory domains.
- Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
- Installs, configures, and maintains security software on military computer systems.
- Repairs and maintains desktop and laptop hardware.
- Performs other duties as assigned.
Qualifications
- Must be a US citizen with an active Secret, or higher-level, security clearance.
- High school diploma or GED with at least two (2) years of experience related to automation equipment repair.
- Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver’s Permit (IDP), valid U.S. driver’s license, and the ability to successfully pass a police clearance check and medical qualifications.
- Prerequisites for in-country applicants:
- Valid U.S. passport.
- Valid International Driver’s Permit (IDP) or Kuwait-issued driver's license.
- Valid U.S. driver’s license.
- Medical qualifications, self-identify current visa sponsor & employer.
- A copy of your Civil ID and/or work visa.
- Must meet all health requirements and successfully pass a detailed medical and dental exam.
- Must complete CONUS Replacement Center (CRC) Training for deployment overseas.
- Working knowledge of Microsoft Office software is required.
- Strong customer service skills are mandatory.
- Candidates must adhere to DoD 8570.01-M, maintaining at least one (1) baseline certification and one (1) computing environment (CE) certification. Authorized certifications for this job title include:
- IAT Level I Baseline:
- Cisco: CCNA: Certified Network Associate - Security
- Cisco: CCNP: Certified Network Professional - Security
- CompTIA: A+ ce
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: CySA+ ce: Cybersecurity Analyst
- CompTIA: Network+ ce
- CompTIA: Security+ ce
- CompTIA: SecurityX ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler
- GIAC: GICSP: Industrial Cyber Security Professional
- GIAC: GSEC: Security Essentials
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- ISC2: SSCP: Systems Security Certified Practitioner
- Computing Environment Certificates:
- CompTIA: Server+
- Microsoft: 365 Certified: Modern Desktop Administrator Associate
- Microsoft: MCSA: Windows 10
- Microsoft: MCSA: Windows Server 2012/2016
- Microsoft: MCSE: Cloud Platform and Infrastructure
- Microsoft: MCSE: Enterprise Devices and Apps
- Microsoft: MCSE: Private Cloud 2012
- Microsoft: MCSE: Server Infrastructure 2012
- Microsoft: MCT: Certified IT Professional/System Administrator
- Microsoft: 365 Certified: Endpoint/Enterprise Administrator Expert
- Microsoft: 365 Certified: Messaging/Security Administrator Associate
- Microsoft: Certified: Azure Administrator/Security Engineer/Solutions Architect Expert
- Microsoft: MCSA: SQL 2016 Database Admin/BI Development/Dev
- Microsoft: MCSE: Core Infrastructure/Database Management and Analytics/Productivity Solutions Expert
- Microsoft: MD-100: Windows Client
- Microsoft: MTA: Microsoft Technology Associate/Windows Server Administration Fundamentals
Additional Information
Any clearance requirements for this position are established by the government contract.
Job ID
2026-26309
Work Type
On-Site
