About the Job:
The Advertiser Experience team at the company plays a vital role in driving initiatives to mitigate risks in Ads and Commerce while ensuring advertiser quality on our platform. As a Programme Manager, you will lead proactive engagement with local Sales teams on integrity issues, collaborating with cross-functional stakeholders in Policy, Operations, Training, Product, and Process to identify, quantify, and deliver effective solutions.
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In this role, you will be the subject matter expert for integrity-related issues in the METAP region (Middle East, Türkiye, Africa, Pakistan) and beyond. Your primary responsibilities will include monitoring the performance of integrity systems, improving processes and policies, and enhancing the advertiser journey through educational initiatives.
Responsibilities:
- Interface with Sales and advertisers to improve processes and policies in the METAP region.
- Be accountable for the integrity performance of part of the METAP market.
- Collaborate with specialists to address challenges faced by sales and advertisers.
- Work with cross-functional teams, including business integrity and data science, to ground projects in data and user feedback.
- Advocate for monetization policies and represent specific policy areas as required.
Qualifications:
Minimum Qualifications:
- Advanced writing and communication skills, with an awareness of different communication styles for diverse stakeholders.
- Proven experience in a project management role, preferably in operations like Trust and Safety or sales-adjacent roles.
Preferred Qualifications:
- Experience driving projects to completion with autonomy and an innovative, process-oriented approach.
- Ability to ramp up programs from concept, working collaboratively in a diverse global team.
- Entrepreneurial mindset, self-driven, comfortable in ambiguous situations, and detail-oriented.
Language Requirements:
Proficiency in English, with the ability to communicate effectively with stakeholders from different cultures and nationalities is preferred.
About the company:
The company is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. Our innovative product helps people express themselves, discover, and connect. We are committed to diversity and inclusion, ensuring all employees are valued for their unique skills and perspectives.
Join us to create value, inspire creativity, and embrace challenges together in a rapidly growing tech company.
