Join the company's Global Business Solutions team as a Client Solutions Manager, where you will play a vital role in helping agencies and their clients achieve their marketing goals and drive growth on one of the world’s fastest-growing platforms. This position requires a strategic, solution-driven approach to develop long-term client relationships, while advocating for the company's innovative advertising products and strategies.
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As a trusted advisor, you will guide clients through the ever-evolving digital advertising landscape, recommending tailored solutions that align with their business objectives. By utilizing the company's creative capabilities and data-driven insights, you will empower agencies and clients to execute campaigns that deliver measurable results and foster business growth.
Responsibilities:
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Account Management:
- Manage and expand post-sale client relationships with key agencies and resellers in the designated market.
- Conduct regular business reviews to build productive relationships with agency and reseller partners, collaborating with the sales team.
- Provide exceptional service and training on the company's products to agency and reseller stakeholders.
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Drive Product Adoption:
- Partner with internal teams to develop and deliver 'Agency & Reseller Success Programs.'
- Educate clients on product solutions, ensuring deeper product adoption and alignment with their goals.
- Maintain up-to-date knowledge of the company's features and ad units.
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Campaign Management:
- Offer consultation and analysis to enhance campaign performance for agency and reseller partners.
- Manage campaign timelines and optimize opportunities, collaborating with internal teams for seamless execution.
- Analyze campaign performance data to provide clients with actionable insights.
Qualifications:
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Minimum Qualifications:
- A strong background in digital marketing, account management, or consultancy, with experience in client-facing roles; agency experience preferred.
- High oral fluency in Arabic is required to communicate effectively with partners, clients, and agencies across the METAP region.
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Preferred Qualifications:
- Expertise in managing and presenting ad campaigns on platforms such as META, Google, and the company.
Work Conditions:
About the company:
The company is dedicated to inspiring creativity and bringing joy through our platform. We are committed to fostering a diverse and inclusive environment where every employee's skills and perspectives are valued. Join us in making a meaningful impact as part of our dynamic team.
