Join TikTok’s Global Business Solutions team as a Client Solutions Manager, where you will play a pivotal role in helping Agencies and their respective clients achieve their marketing goals and drive growth on one of the world’s fastest-growing platforms. This role requires a strategic, solution-driven approach to building long-term client relationships, where you will advocate for TikTok’s innovative advertising products and strategies.
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You will act as a trusted advisor, guiding clients through the evolving digital advertising landscape and recommending tailored solutions that align with their business objectives. By leveraging TikTok’s creative capabilities and data-driven insights, you will empower agencies and clients to develop and execute campaigns that drive measurable results and business growth.
Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Responsibilities:
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Account Management:
- Manage and grow post-sale client relationships with key agencies & resellers.
- Provide training on TikTok products to key agency & reseller stakeholders.
- Support the sales team on pre-sale pitch strategies.
- Conduct regular business reviews to build productive relationships with partners.
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Drive Product Adoption:
- Partner with internal stakeholders to build and deliver 'Agency & Reseller Success Programs'.
- Educate clients and agencies on product solutions and best practices.
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Campaign Management:
- Provide consultation and analysis to improve campaign performance.
- Monitor and analyze ad campaigns to enhance results.
- Collaborate with internal teams to ensure successful campaign execution.
Qualifications:
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Minimum Qualifications:
- Experience in client-facing roles, preferably in digital marketing, account management, or consultancy.
- High oral fluency in Arabic.
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Preferred Qualifications:
- Expertise in managing and presenting Ad Campaigns across various platforms (e.g., META, Google, TikTok).
Why Join Us:
At TikTok, our mission is to inspire creativity and bring joy. We are committed to creating an inclusive space where employees are valued for their skills and unique perspectives. We lead with curiosity and a desire to make an impact, fostering an environment where challenges provide opportunities to learn and innovate together.
