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Agile Delivery Lead - Commercial Operations

Unlock employer Dubai, United Arab Emirates Posted: 11 Nov 2025

Financial

  • Estimate: $90k - $120k*
  • Zero income tax location

Accessibility

  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

At the company, we believe in connecting the world through our global hub in Dubai and continuously innovating to ensure our customers Fly Better. As an Agile Delivery Lead - Commercial Operations, you will be responsible for the end-to-end delivery of initiatives that span vendor-led CAPEX projects, in-house product enhancements, support releases, and technical debt reduction. You will work closely with strategic vendor partners to manage delivery timelines, budgets, and quality, ensuring that all integrations between vendor-built systems and the company's enterprise platforms meet our technical and operational standards.

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In this role you will:

  • Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives; facilitate agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives.
  • Manage risks, assumptions, issues, and dependencies, removing impediments/blockers to ensure optimal flow of value.
  • Guide the team on the use of Agile/Scrum practices and values to delight the business and elicit the most out of self-organization. Assess the Scrum maturity of the team and coach them to higher levels of maturity.
  • Work collaboratively with the Technical Product Owners to refine, clarify, and maintain the product backlog; together with the TPO, schedule and commit stories into sprints and visualize progress.
  • Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management.

Requirements

  • Degree in Computer Science or similar
  • Certified Scrum Master with 3+ years of practical application of the Scrum Management discipline
  • Proven leadership and project delivery experience in a matrix organization with global teams
  • Experience in agile delivery within the context of small/medium technology change programs
  • Well-versed in the use of software delivery tools e.g., MS Office suite, JIRA, Confluence
  • Excellent communication skills, focusing on core scrum values of openness, honesty, and respect

Leadership Role: Yes

Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. In addition to generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also offers an excellent leave and healthcare package.

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