At the company, we believe in connecting the world through our global hub in Dubai and continuously innovating to ensure our customers Fly Better. As an Agile Delivery Lead - Commercial Operations, you will be responsible for the end-to-end delivery of initiatives that span vendor-led CAPEX projects, in-house product enhancements, support releases, and technical debt reduction. You will work closely with strategic vendor partners to manage delivery timelines, budgets, and quality, ensuring that all integrations between vendor-built systems and the company's enterprise platforms meet our technical and operational standards.
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In this role you will:
- Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives; facilitate agile ceremonies, e.g. product backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives.
- Manage risks, assumptions, issues, and dependencies, removing impediments/blockers to ensure optimal flow of value.
- Guide the team on the use of Agile/Scrum practices and values to delight the business and elicit the most out of self-organization. Assess the Scrum maturity of the team and coach them to higher levels of maturity.
- Work collaboratively with the Technical Product Owners to refine, clarify, and maintain the product backlog; together with the TPO, schedule and commit stories into sprints and visualize progress.
- Define and manage a well-defined process and champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management.
Requirements
- Degree in Computer Science or similar
- Certified Scrum Master with 3+ years of practical application of the Scrum Management discipline
- Proven leadership and project delivery experience in a matrix organization with global teams
- Experience in agile delivery within the context of small/medium technology change programs
- Well-versed in the use of software delivery tools e.g., MS Office suite, JIRA, Confluence
- Excellent communication skills, focusing on core scrum values of openness, honesty, and respect
Leadership Role: Yes
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. In addition to generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also offers an excellent leave and healthcare package.
