At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers "Fly Better." Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry.
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Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as an Agile Delivery Lead - Customer (Brand and Marketing). You will join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth.
In this role, you will perform as a Scrum Master, developing and leading a high-performing, multi-discipline team, instilling a clear vision and passionate drive. You will be responsible for day-to-day planning, leading, organizing, and motivating scrum teams to achieve high performance and quality in delivering outputs that provide exceptional value to business users.
Location: Dubai, United Arab Emirates
Key Responsibilities
- Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives.
- Manage risks, assumptions, issues, and dependencies, removing impediments/blockers to ensure optimal flow of value.
- Guide the team on the use of Agile/Scrum practices and values to enhance self-organization.
- Assess the Scrum maturity of the team and coach towards higher levels of maturity.
- Promote team empowerment and encourage engagement in initiatives.
- Collaborate with Technical Product Owners to refine and maintain the product backlog.
- Champion ongoing process improvement initiatives to implement best practices for Agile Delivery Management.
- Oversee the maintenance of agile project management tools (Confluence, JIRA, etc.).
Qualifications & Experience
- Degree or Honours in a subject related to Computer Science or similar.
- Certified Scrum Master with 3+ years of practical application in Scrum Management, SAFe, PMI ACP discipline.
- Proven leadership and project delivery experience in a matrix organization with global cross-functional development teams.
- 5+ years of experience in Information Technology, specifically in agile delivery and governance.
- Well-versed in software delivery tools (MS OFFICE suite, JIRA, Confluence, etc.).
- Excellent communication skills, focusing on openness, honesty, and respect.
Desirable Skills
- Experience in the Airline/Aviation industry
- Experience working with geographically distributed teams
- Vendor management experience
- Experience with digital product development teams
Salary & Benefits
Join us at Emirates and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world.
