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Agile Delivery Manager - Customer

Unlock employer Dubai, United Arab Emirates Posted: 30 Dec 2024

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior

Position

At Emirates, we believe in connecting the world through our global hub in Dubai, constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. As pioneers in aviation innovation, we're looking for exceptional IT professionals to join our cutting-edge information and technology team.

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In this role, you will be responsible for planning, leading, organizing, and motivating scrum teams to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. You will manage concurrent high visibility initiatives using various methodologies (Agile, Scrum, Kanban, Waterfall) in a fast-paced environment involving multiple business units.

Key Responsibilities

  • Facilitate key ceremonies such as PI planning and Review
  • Build a trusting and safe environment for problem-solving
  • Encourage a sustainable pace adhering to the quality management plan
  • Maintain an agile project management tool (e.g., ScrumDesk, JIRA)
  • Assist in team development by removing roadblocks and mentoring team members
  • Support project expectations and transparency in product backlog and schedule
  • Define and manage agile processes and continuous improvement initiatives

Requirements

  • Degree or Honours in Computer Science or similar subject
  • Certification: Certified SAFe and PMI ACP (desirable: PMI, Prince 2, CSM)
  • 5+ years of practical application of Scrum Management discipline
  • 8+ years of working experience in Information Technology
  • Proven leadership and project delivery experience in a matrix organization
  • Experience driving Request for Tenders (RFT) from initiation to completion
  • Good architectural knowledge of large-scale systems
  • Strong communication skills and experience using software delivery tools (e.g., ServiceNow ITBM, MS OFFICE, JIRA)

Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. Additional benefits include transport benefits, life insurance, and more.

We invite you to be part of our journey at Emirates Group, driving success through innovation and exceptional customer experiences.

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