At the company, we believe in connecting the world through our global hub in Dubai, constantly innovating to ensure our customers ‘Fly Better’. As an Agile Delivery Manager, you will be responsible for planning, leading, organising, and motivating feature teams to achieve a high level of performance and quality in the delivery of outputs that provide exceptional value to end users and customers. You will be managing several concurrent high visibility initiatives using Agile/hybrid methods in a fast-paced environment that may involve multiple business units. Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth.
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In this role you will:
- Facilitate key ceremonies such as PI planning and Review, and help optimize the efficiency of the Release Train team.
- Act as a Champion in blending traditional project management principles with an Agile development approach.
- Build a trusting and safe environment where problems can be raised without fear of blame, focusing on healing and problem-solving.
- Lead the Integrated Programme Planning (Lean Start Up), driving and facilitating decomposition of Epic Roadmaps into Integrated Program backlog/plans.
- Drive Quality and ensure the Definition of Done (DOD) is followed, maintaining an agile project management tool (e.g., ScrumDesk, JIRA).
- Assist in team development, holding teams accountable for their commitments and removing roadblocks to their work.
- Support the Technical Product Manager in managing business expectations and transparency in product backlog and schedule.
- Define and manage a well-defined process and champion ongoing process improvement initiatives.
- Assist with cost estimation and maintain the actuals within the allocated budget.
Requirements
- Degree or Honours (12+3 or equivalent) in Computer Science or equivalent
- 8+ years of proven leadership and project delivery experience in a matrix organisation
- Experience in Agile delivery within large technology change programmes
- Certified SAFe and PMI ACP with 5+ years of practical application of the Scrum Management discipline
- Well-versed in software delivery tools (e.g., ServiceNow ITBM, MS OFFICE suite, JIRA)
- Good architectural knowledge of large-scale systems
- Excellent communication skills, focusing on core scrum values of openness, honesty, and respect
- Proven experience managing strategic technology vendors and project-level financial governance
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. This role has generous travel benefits, including discounted flights and hotel stays, in addition to an excellent leave and healthcare package. Benefits also include transport incentives, life insurance, and more.
