ABOUT THE ROLE
The Strategy and Future Department is seeking an AI Adoption Programme Manager who will be responsible for leading the day-to-day implementation of the company's Agentic AI Framework. This role involves acting as the formal liaison with the UAE Government's Agentic AI Project national PMO, and coordinating AI Workstream Coordinators, AI Domain Leads and the AI Implementation Partner/Vendor across all phases of delivery. The primary objective is to ensure the company meets its national AI transformation targets, responsibly scales AI adoption across academic and operational functions, and delivers measurable institutional value in alignment with the company's strategic objectives and the UAE AI Strategy 2031.
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THE RESPONSIBILITIES
Strategic & Programme Governance
- Translate the approved AI Framework into a detailed, sequenced delivery plan and governance action plan, aligned to the timeline and reporting requirements of the UAE Government's Agentic AI Project.
- Act as the company's dedicated point of contact and formal liaison with the National PMO, ensuring timely submission of action plans, wave reports, and performance data.
- Report progress, risks, and resourcing needs to the AI Strategic Committee and the company's Agentic AI Taskforce, escalating matters of institutional significance.
- Consolidate budget and resourcing requirements for the AI programme, including vendor/implementation partner costs, and submit for review and approval.
- Identify risks, dependencies, and operational roadblocks across the AI programme and recommend mitigation strategies to protect delivery timelines.
Operational Delivery
- Coordinate the RFP process and onboarding of the AI Implementation Partner/Vendor with the Strategy & Future and Digital Transformation Departments and manage the vendor relationship across all delivery phases.
- Coordinate with the AI and Data Technologies Workstream and IT/Digital Transformation on technology sourcing, integration architecture, data readiness, and security requirements.
- Support the formalization of AI governance: Committee Terms of Reference, decision rights, acceptable-use policy, assessment policy, and risk-review/escalation processes.
- Coordinate the design and rollout of role-based AI literacy and capability-building programmes for faculty, staff, and students, incorporating FAHR training requirements.
- Establish and support the AI Champions Network to cascade knowledge and sustain adoption across colleges and business units.
- Track and report programme KPIs, adoption metrics, training completion rates, and use-case outcomes, feeding lessons learned into successive waves.
- Manage incident reporting and escalation for live AI use cases in line with approved national procedures.
- Prepare briefing materials, decision papers, and progress reports for company leadership, the Board of Trustees, and national stakeholders.
- Perform ad-hoc activities related to the AI programme, as requested by the Direct Supervisor.
Coordination & People
- Coordinate the day-to-day activities of the Vendors, AI Workstream domain leads, and coordinators.
- Provide guidance and direction to AI Champions ensuring alignment with programme objectives and timelines.
- Identify capability and resourcing gaps within the AI programme team and liaise with HR/Strategy & Future leadership to address them.
THE REQUIREMENTS
- Master's degree with a minimum of 10 years of experience and at least 6 years in a managerial position.
- Prior experience in higher education, government or a regulated public-sector entity is preferred.
- Certification in Programme/Project Management (e.g. PMP, MSP, PRINCE2) and/or AI-related certification is preferred.
- Written and spoken English and Arabic language is a must.
THE BENEFITS
The company's benefits package is highly attractive, including:
- Competitive salaries free of tax in the U.A.E.
- Cash housing allowance.
- Annual vacation airline tickets for the employee and immediate family.
- Educational subsidies for children.
- Healthcare provided for the employee and sponsored family members.
