We are looking for an Expert AI and Automation Architect with 15+ years of experience in designing, implementing, and managing AI and automation frameworks across enterprise IT environments. The ideal candidate will have deep expertise in integrating AI-driven automation within monitoring and service management platforms, specifically SolarWinds, Dynatrace, Nexthink, and ServiceNow. This role requires a forward-thinking individual who can leverage AI to enhance IT operations, automate routine tasks, and improve decision-making processes.
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Location: Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time
Key Responsibilities:
- Architect and Design AI and Automation Solutions: Lead the design and architecture of AI-driven automation frameworks integrated with relevant platforms, ensuring scalability and reliability.
- Implementation and Configuration: Oversee deployment and configuration of AI-driven automation tools across integrated monitoring solutions.
- Integration Management: Design and implement AI-driven automation for predictive analytics, automated remediation, and proactive monitoring.
- AI-Powered Monitoring and Incident Management: Enhance monitoring capabilities using AI for predictive maintenance and anomaly detection.
- Automation Strategy and Best Practices: Develop best practices for AI and automation across IT operations and create strategies to measure performance metrics.
- Troubleshooting and Problem Resolution: Lead efforts to troubleshoot and resolve complex issues within AI-driven automation frameworks.
- Documentation and Training: Document architecture, configuration, and procedures for AI and automation frameworks, and provide training to internal teams.
- Stakeholder Collaboration: Work closely with various teams to ensure AI and automation solutions align with business objectives.
- Security and Compliance: Ensure that frameworks adhere to organizational security policies.
Required Qualifications:
- Experience: 15+ years in IT, with at least 10 years focusing on AI and automation architecture.
- Technical Expertise: Hands-on experience with AI-driven automation tools and platforms like ServiceNow, SolarWinds, Dynatrace, and Nexthink.
- Integration Skills: Proven experience in integrating AI solutions with monitoring and service management platforms.
- Architecture and Design: Track record of designing large-scale AI and automation frameworks.
- AI/ML Expertise: Experience in developing machine learning models for IT operations.
- Troubleshooting: Strong problem-solving skills.
- Collaboration: Excellent communication skills for working with cross-functional teams.
- Certifications: Relevant certifications in AI, machine learning, and automation are preferred.
Preferred Qualifications:
- Experience with scripting languages (e.g., Python, R).
- Familiarity with cloud-native AI and automation solutions.
- Knowledge of RESTful APIs for custom integrations.
