AI Platform Lead

The company is seeking an AI Platform Lead to join our team in Dubai. The ideal candidate will have approximately 8–10 years of overall IT experience, focusing on cloud application support, platform engineering, DevOps, and operations in heavily regulated environments.

Key Accountabilities:

• AI Platform Operations
• Incident and Problem Management
• AI Agent and Workflow Support
• Support for LLM and Model Services
• API, AI Gateway and MCP Support
• Observability and Performance Management
• Voice AI Support
• Release and Change Management
• Security, Risk and Compliance
• Service Improvement and Automation
• Stakeholder and Vendor Coordination
• On-Call and Operational Readiness

Technical Skills Required:

• Cloud AI Services
• Agentic AI Frameworks
• LLM Operations
• Kubernetes and Containers
• API and MCP Gateway
• Observability
• DevOps and Automation
• Voice AI
• Security and Governance
• Service Management

Education:

• Bachelor's degree in Computer Science, Artificial Intelligence, Information Technology, Engineering, or a closely related discipline.
• A relevant master's degree in AI, Machine Learning, or Cloud Computing will be considered an advantage.

Professional Experience:

• 3–5 years of relevant experience supporting AI, machine learning, and cloud-native platforms.
• Experience in banking, financial services, or regulated enterprise environments is preferred.

Communication and Leadership:

• Strong written and verbal communication skills are essential for leading incidents and coordinating with vendors and stakeholders.

Application Deadline: July 30, 2026

Interested candidates are encouraged to apply for this opportunity with the company.