AI Product Expert for Utilities

As AI Product Expert for Utilities, you will work with customers, identify high-impact AI use cases in their company landscape, and build end-to-end solutions in close collaboration with multiple roles at the company within product & engineering and customer services & delivery.

Responsibilities

• Work directly with Utilities customers in KSA to discover, prioritize, and frame AI use cases on top of S/4HANA and company BTP.
• Design and implement end-to-end AI solutions: data pipelines from company, model selection/integration (company Business AI / BTP services), and UI/process integration.
• Run agile cycles (PoC → pilot → production), gather user feedback, and drive adoption in real business processes.
• Act as the "bridge" between Riyadh Lab customers and global company Product & Engineering, feeding requirements, gaps, and patterns into the roadmap.
• Produce reusable accelerators (reference architectures, templates, best practices) that can be scaled across KSA and the region.

Requirements

• Strong software engineering background (e.g., Python/Java/TypeScript) plus hands-on experience with company BTP, integrations, and at least one major company domain (finance, supply chain, HR, public sector).
• Solid grounding in data and AI/ML concepts (data modelling, APIs, common AI patterns such as forecasting, classification, copilots/assistants).
• End-to-end process knowledge of fundamental Utilities processes such as Meter to Cash or Quote to Cash.
• Knowledge of the utilities market, its evolution, industry-specific challenges, and company’s industry portfolio.
• Confident in customer-facing work and partner-facing work: discovery workshops, demos, and handling challenging stakeholders.

Work Conditions

• Career Status: Professional
• Employment Type: Regular Full Time
• Expected Travel: 0 - 10%
• Additional Locations: #LI-Hybrid

Location
Riyadh, Saudi Arabia