You will work with customers, identify high-impact AI use cases in their landscape, and build end-to-end solutions in close collaboration with multiple roles at the company within product & engineering and customer services & delivery.
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Responsibilities
- Work directly with Public Sector customers in UAE to discover, prioritize, and frame AI use cases on top of S/4HANA and the company's BTP.
- Design and implement end-to-end AI solutions: data pipelines from the company, model selection/integration (Business AI / BTP services), and UI/process integration.
- Run agile cycles (PoC → pilot → production), gather user feedback, and drive adoption in real business processes.
- Act as the “bridge” between Riyadh Lab customers and global the company's Product & Engineering, feeding requirements, gaps, and patterns into the roadmap.
- Produce reusable accelerators (reference architectures, templates, best practices) that can be scaled across UAE and the region.
Requirements
- Usually 10+ years of professional experience.
- Solid grounding in data and AI/ML concepts (data modelling, APIs, common AI patterns such as forecasting, classification, copilots/assistants).
- End-to-End process knowledge of fundamental Public Sector processes such as Budget Planning, Budget Execution, Grants Management, or Funds Management.
- Knowledge of the Public Sector market, its evolution, industry-specific challenges, and the company's industry portfolio.
- Confidence in customer-facing work and partner-facing work: discovery workshops, demos, handling challenging stakeholders, and explaining technical trade-offs in business language.
- Software engineering background (e.g., Python/Java/TypeScript) plus hands-on experience with the company's BTP, integrations, and at least one major domain (finance, logistics, HR, public sector).
- Prototyping skills with tools like Claude Code or FIGMA.
- Fluent professional proficiency in English and Arabic, both written and spoken (as a must).
- Comfortable operating like a “forward-deployed” engineer: high ownership, ambiguity-tolerant, collaborative with global teams, and motivated by real impact at customers.
Work Conditions
- Work Area: Solution and Product Management
- Expected Travel: 0 - 10%
- Career Status: Professional
- Employment Type: Regular Full Time
- Additional Locations: #LI-Hybrid
