About the Role
As the AI Strategist, you will lead AI engagements end-to-end with strategic agencies and developers. This role is pivotal as you will be the key point of contact for high-level executives like CEOs or COOs, identifying the business problems worth solving, defining impactful AI solutions, and ensuring their successful implementation and measurement. This client-facing role is equivalent to that of an Engagement Manager at a top consulting firm, and demands a business-minded approach without the need for writing production code. Instead, you'll leverage your ability to read data models, prototype AI workflows, and communicate effectively with non-technical clients.
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Key Responsibilities
Build the relationship and find the use cases
- Establish trusted relationships with client owners, managing directors, and operational teams while collaborating alongside the account team.
- Conduct discovery sessions to understand the client's property listing processes, lead generation and conversion strategies, agent management, and marketing efforts to identify opportunities where AI can positively impact their key performance metrics.
- Define and prioritize use cases, such as listing creation, lead response, marketing spending, and agent productivity, including a business case, target metric, and success criteria for each.
Run the engagement and the product
- Own the engagement plan and backlog by scoping, sequencing, setting milestones, and establishing timelines in agreement with the client decision-maker and the VP prior to initiating work.
- Serve as the product manager for the development team, writing requirements, setting priorities, removing obstacles for engineers, and aligning the development process with desired outcomes rather than strict specifications.
- Transition solutions from prototype to production and facilitate client adoption through team training, change management, and embedding the solution into their daily routines.
- Measure the impact of implemented solutions against a control group and report results to client leadership, crafting a clear narrative around performance improvements.
Scale what works
- Transform each engagement into reusable resources, including playbooks, templates, and case studies.
- Provide structured insights into client needs to Product teams, advocating for features that should become standard offerings for all clients.
- Identify and communicate renewal and expansion opportunities early to the account team, without holding direct sales quotas.
The Person
- 6–9 years of experience, with at least 3 years in a top-tier management consulting firm at an Engagement Manager or Project Leader level, or in a comparable client-facing role within a technology company's deployment or solutions team.
- Proven track record of leading multi-month client engagements collaboratively with a small team, responsible for scope, client relationships, and results.
- Hands-on experience with AI solutions: has scoped or deployed LLM-based tools or agents and possesses an understanding of construction, evaluation, and adoption processes, with enthusiasm for their business potential.
- Strong analytical and quantitative problem-solving skills; proficient with SQL and spreadsheets, capable of extracting and validating data independently.
- Technical literacy regarding APIs, data pipelines, CRM systems; able to engage in architectural discussions and recognize flawed estimates.
- Exceptional written and verbal communication abilities; experienced in crafting compelling narratives and presenting to C-suite audiences, capable of conveying technical concepts in an accessible manner.
- Comprehension of commercial dynamics influencing client profitability and the relationship to their expenditure with the organization.
- Comfortable navigating ambiguity in various environments; possesses a low ego and a strong sense of ownership.
Our Promise to Talent
We believe that talent flourishes in an environment where individuals can excel. We strive to empower our team members to innovate, grow, and care for one another. Our collective ambition is to effect positive changes in the region, and we attract top talent that share this vision. When our people thrive, our success is assured.
Guiding Principles
- Think Future First
- Data Beats Opinions, Speed Beats Perfection
- Optimize for Impact
- Act Like An Owner
- The Biggest Risk is Taking No Risk at All
