AI Subject Matter Expert (SME)

About the Role
We are seeking an experienced AI Subject Matter Expert (SME) to provide AI-domain expertise across multiple segments. This role entails ensuring that all communication content related to AI, GenAI, and agentic AI is technically accurate, responsible, and credible. The SME will support AI product launch communications and initiatives aimed at improving AI literacy.

Responsibilities

• Serve as the authority on AI, GenAI, agentic AI, and machine-learning concepts for all program content.
• Review and validate the technical accuracy of AI-domain content, including AI product launches, responsible/ethical AI messaging, and safe-use guidelines.
• Advise on AI-literacy modules and awareness measures, co-designing related survey and assessment items under Segment 3.
• Support executive briefings and AI product launch communications with subject-matter credibility.
• Guide the Communications team on responsible-AI messaging, including topics like bias, hallucination, and privacy-conscious usage.
• Collaborate with the Adoption Analyst to interpret AI adoption signals and recommend adjustments to content or interventions.

Requirements

• 7–11 years of experience in AI, machine learning, data science, or applied AI, with recent exposure to GenAI and agentic AI.
• Preferred experience advising or enabling AI adoption in an enterprise setting.
• Awareness of responsible AI and AI governance practices.
• Strong understanding of AI, GenAI, agentic AI concepts, and machine-learning fundamentals.
• Knowledge of responsible and ethical AI, AI product adoption, and safe-use practices.
• Experience in designing AI literacy content and awareness measures.
• Ability to translate AI concepts for business audiences and provide stakeholder advisory.
• Possession of an AI/ML certification (e.g., Azure AI, Google Professional GenAI/ML, NVIDIA AI) is preferred.
• Fluent in English.