The company is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is extensively used in major enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve customers that include prominent public cloud and silicon providers, and industry leaders across various sectors. The company operates with a global distributed collaboration model, employing over 1,000 colleagues in 70+ countries, with minimal roles based in offices. Teams convene two to four times a year in diverse international locations to strategize and execute plans.
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We are hiring an Alliances Field Engineer to assist our major partners, such as Intel, Nvidia, Google, Dell, HP, Accenture, and Tata, in understanding and integrating our open source platform for their own use and for their customers. Our field engineering team provides expertise in solving real-world customer problems, facilitating enterprise adoption of technologies like Ubuntu, OpenStack, Kubernetes, and AI/MLOps.
In this role, you will work closely with global companies to aid them in adopting public and private cloud infrastructure, cloud-native operations, and open source applications. The position requires engagement with OEMs, GSIs, ISVs, channel partners, and public cloud alliance partners to help define joint go-to-market programs from a technical perspective.
Key Responsibilities:
- Understand and apply knowledge of Ubuntu, Linux, networking, and services in real-world settings.
- Design cloud infrastructure solutions using Kubernetes, OpenStack, and other technologies, either on-premises or in public cloud environments (AWS, Azure, Google Cloud).
- Integrate popular open source software solutions, such as PostgreSQL, MongoDB, Kafka, and NGINX.
- Collaborate with partners to develop joint solutions utilizing the company's technologies.
- Design and publish joint Reference Architectures and conduct technical validations with partners.
- Prepare and facilitate onboarding sessions/workshops for partner teams to promote the company's products and solutions.
Qualifications:
- Extensive experience with Linux (Ubuntu preferred), Kubernetes, and software automation.
- Experience designing and implementing solutions on public or private clouds.
- Proficiency in Python and bash, with strong troubleshooting skills.
- Fluent written and spoken English.
- Excellent communication and presentation capabilities.
- High motivation and multitasking ability, with reliable follow-up.
- Interest in customer-facing engagement, including pitching and understanding customer needs.
- Familiarity with new technologies like LXD, Juju, and Snaps.
- Willingness to travel globally up to 30% of the time.
- Degree in Computer Science, Mathematics, Physics, or a related technical field.
Compensation and Benefits:
The company considers geographical location, experience, and performance when determining compensation. The company conducts annual compensation reviews and offers performance-driven bonuses. Additional benefits include:
- Remote work environment with in-person team sprints twice a year.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Annual holiday leave, maternity, and paternity leave.
- Employee Assistance Programme.
- Opportunities to travel to meet colleagues from various teams.
- Priority Pass for travel and upgrades for long-haul company events.
The company is an equal opportunity employer, dedicated to creating a workplace environment that is free from discrimination and fosters diversity of experience, perspectives, and backgrounds.
