About the Role
Join a global team dedicated to creating stronger, more sustainable communities in the electric power sector. This position offers a unique opportunity to contribute to the growth of the electric power plant business in the Africa and Middle-East (AME) regions, as part of the Electric Power Division (EPD). EPD focuses on integrated solutions, parts, and services for various commercial and industrial electric power customers. Your work will involve building strong customer relationships, developing business leads, and driving sales for new products and associated equipment.
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Responsibilities
- Build strong customer relationships with key prime genset users, EPC, and engineering firms.
- Develop a robust pipeline for future sales of prime/continuously running power plants.
- Ensure assigned customers have a “Positive Experience.”
- Serve as the industry expert for the company’s genset portfolio in EAME & CIS.
- Identify gaps in product offerings and provide customer feedback to product groups.
- Create go-to-market strategies to increase prime running generator sets sales.
- Lead projects to gain buy-in for new market strategies.
Key Requirements
- Customer Focus (Extensive Experience):
- Build strong customer relationships through commitment, open communication, and continuous improvement.
- Proactively understand clients’ energy needs and exceed expectations.
- Measure and enhance customer satisfaction levels.
- Relationship Management (Extensive Experience):
- Communicate expectations clearly with clients and conduct periodic reviews of progress and successes.
- Maintain productive, long-term relationships with clients or vendors.
- Decision Making and Critical Thinking (Extensive Experience):
- Analyze decision-making processes and validate options for impact.
- Ensure that assumptions are critically evaluated in decision-making.
- Industry Knowledge (Working Knowledge):
- Knowledge of flagship products and services in the power generation industry including prime running generators and Combined Heat and Power.
- Understanding of the regulatory environment for this industry segment.
Top Candidates Will Also Have
- 15+ years of experience in the power generation industry, sales, or aftermarket roles.
- At least 7 years in a similar business development customer-facing role.
- Proficiency in English; Arabic, Portuguese, or French is a plus.
- A degree in Mechanical or Electrical Engineering or a related field.
- Familiarity with Salesforce or similar CRM systems.
Additional Information
- Willingness to travel (typically 50-75% of the time).
- Position requires onsite work 5 days a week.
- Relocation is not offered for this role.
Benefits and Opportunities
From day one, you’ll be equipped to thrive with comprehensive training, relatable mentors, a competitive salary package, and significant growth opportunities within a Fortune 100 company.
