About the Role:
Join our Financial Crime Compliance team, where you will play a crucial role in managing financial crime risks through a robust framework that seeks to identify and mitigate threats. You will report directly to the UAE MLRO and assist in managing the end-to-end process of internal and external Production Orders and regulatory requests from various authorities. This role involves significant interaction with enforcement bodies, ensuring that all operational and compliance obligations are met effectively while protecting our clients from financial crime threats.
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Duties & Responsibilities:
- Manage the end-to-end Production Order Management process in the UAE, ensuring timely responses to the authorities in line with regulatory requirements.
- Oversee the UAE Fraud Investigation Unit and CBUAE Production Order enquiry portals.
- Manage the central mailbox for the MLRO and UAE AML Compliance, handling referrals and escalations related to Production Orders.
- Provide professional guidance to colleagues in other business areas and the company Group offices regarding inquiries.
- Handle regulatory correspondences with CBUAE, SCA, UAE FIU, and LEAs, coordinating with various business functions.
- Ensure high-quality and professional responses to inquiries and notices from financial authorities.
- Produce regular management information that tracks operational statistics on productivity and quality.
- Maintain high quality in the data captured in the Production Order Tracker.
- Quality check all responses in the CBUAE/UAE FIU Portal prior to MLRO approval and submission.
- Assign or refer queries from the mailbox to relevant subject matter experts as necessary.
- Conduct process control assurance activities to maintain information security for confidential records.
Experience & Qualifications:
- A graduation degree is essential for obtaining a work permit; up-to-date attestations and equivalency are required for certificates from outside the UAE.
- 1–3 years of experience in AML and Sanctions Compliance roles.
- Preferred experience with personal and commercial banking services, particularly in Anti-Money Laundering and the associated regulatory environment.
- Strong ability to manage multiple complex projects across various teams effectively.
- Proficient in executing operations-heavy tasks with high volumes and detailed processes while ensuring accuracy.
- Excellent communication and influencing skills, both verbal and written, across all levels of the organization.
- Proven proficiency in Microsoft Word, Excel, and PowerPoint.
Benefits:
We support our staff to adopt flexible and alternative ways of working, including remote work options and varied hours, subject to approvals. We are committed to fostering a culture where all employees are valued and respected, promoting continuous professional development, and creating an inclusive and diverse environment.
