About the Role:
Join the Financial Crime Compliance team, where your contributions will help the company manage financial crime risk more effectively. As a member of this team, you will collaborate with colleagues to define, manage, and achieve divisional business targets while ensuring our control framework is robust enough to detect and address financial crime threats. Your role will directly report to the UAE MLRO and involve managing the end-to-end processes of Production Order and regulatory requests from various authorities within the UAE.
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Role Purpose:
You will assist in managing internal and external Production Order requests from the Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), UAE Financial Intelligence Unit (FIU), and Law Enforcement Authorities (LEAs) for all onshore operations in the UAE. Responsibilities also include managing regulatory correspondences, producing management information, and supporting compliance with Records Management and Document Retention Policy.
Duties & Responsibilities:
- Manage the end-to-end Production Order Management process in the UAE, ensuring timely responses meet regulatory requirements.
- Oversee the UAE Fraud Investigation Unit and CBUAE PO enquiry Portals.
- Handle referrals and escalations concerning Production Orders via the MLRO and UAE AML Compliance central mailbox.
- Provide professional and responsive support for inquiries from colleagues across HBME and other Group offices.
- Communicate effectively with CBUAE, SCA, UAE FIU, and LEAs concerning regulatory correspondence.
- Generate regular management information for operational statistics regarding productivity and quality metrics.
- Ensure data quality in the Production Order Tracker and verify all responses before submission to the UAE FIU and CBUAE.
- Independently assign queries or referrals from the generic mailbox to relevant Subject Matter Experts (SMEs).
- Conduct process control assurance activities related to information security and manage confidential records.
Experience & Qualifications:
- Graduation degree is essential for obtaining a work permit; attestations and equivalency required for qualifications from outside the UAE.
- 1-3 years of experience in AML and Sanction Compliance roles.
- Familiarity with personal and commercial banking services and expertise in Anti-Money Laundering is preferred.
- Ability to manage multiple tasks across complex projects effectively.
- Proven skills in communication and influence at all levels, both verbally and in writing.
- Proficient in Microsoft Word, Excel, and PowerPoint.
Benefits:
- Flexible working arrangements including work from home and adjustable hours, subject to approvals.
- A supportive workplace culture that values diversity and respect, encouraging continuous professional development.
- Opportunities for personal growth within an inclusive environment.
