ANALYST, BUSINESS PLANNING

Job Purpose
Analyse all aspects of the Retail Group business performance data for the assigned market (results, plans, execution, design, and organization) and provide comprehensive reports to support strategic management decision making and contribute to the achievement of continuous operational excellence within Retail Group.

Key Accountabilities

Job Specific Accountabilities

• Analysis
  Collaborate with Retail Management to identify the business needs and understand the business processes in order to facilitate the effective development of required business solutions.
  Assist the business in defining initiatives, including defining their objective, conducting cost benefit analysis, and determining operational feasibility studies to facilitate the development of a comprehensive business case.
  Generate high quality periodic and ad hoc reports for line and senior management review and effective decision-making process.

• Reporting
  Establish reports and insights, in line with strategy and guidelines, to capture the most important findings ready for communication towards management.
  Prepare relevant materials for meetings and presentations, ensuring that the information shared is relevant, correct, and timely available.

• Cost Control
  Monitor the financial performance of a given area of activity versus budgets to identify areas of unsatisfactory performance and rectify promptly while capitalizing on potential performance improvement opportunities.
  Develop standard procedures to manage and maintain business operational and financial objectives.

• Process Optimization
  Identify and support business process improvements and efficiencies that support Retail group business performance, improve customer satisfaction and drive innovation and growth.
  Apply structured problem-solving efforts and track trends to identify barriers to effective and efficient performance and areas for possible optimization.
  Identify critical areas needing improvement projects by supporting the Business Process Optimization Manager in facilitating sessions with relevant employees.

• Planning
  Support operational planning for the next year and roll out targets (sales, expansions, new concepts, new products, locations, regions, etc.) based on data and analytics gathered.

• External Market Assessment
  Utilise the most appropriate inputs in terms of data/information, both internal and external.
  Identify gaps in data/information relevant to projects and ways to analyse different market metrics to provide answers to current performance gaps or inform decision-makers on different drivers or derailers affecting performance.

Qualifications, Experience, Knowledge & Skills

• Minimum Qualification
  Bachelor’s degree in marketing, business management or equivalent with 6 years of experience in Retail industry.
  MBA from a premier/reputed institute with 2 to 4 years of experience in top tier or reputed management consulting.

• Minimum Experience & Knowledge & Skills
  6 years of total work experience with top tier or reputed management consulting experience ideally in Retail and fuel station segments and/or Retail industry experience in strategy, business planning and program management roles.
  OR 6 years of experience in business planning and performance analysis in the Fuel Retail industry.
  Advanced skills in Excel, Word, PowerPoint, financial modelling, and business intelligence tools; BI Dashboard development experience is a plus.
  Ability to multi-task and work under short deadlines.
  Strong stakeholder management skills and ability to communicate (verbal and written) across hierarchies from C-suite to field staff.
  Proactive, team player, collaborative, focused, and goal-oriented.
  Knowledge of business workflows, operations processes, and systems.
  Innovative and conceptual thinking.
  Strong communication and influencing skills.