About the Role
We are currently recruiting for an Analyst to join our Group HR team in our HQ, located in DAFZA, Dubai Airport Free Zone. This role is crucial for providing accurate, timely, and compliant HR operations and payroll administration services. You will manage employee data, organizational changes, payroll transactions, HR systems, and records management, ensuring the integrity of group-level HR data and supporting group-wide reporting requirements. The role also emphasizes high-quality customer service to employees and stakeholders and drives continuous improvement in HR operational processes and systems. Through effective administration of Oracle Fusion and related HR systems, you will contribute to operational excellence, data accuracy, and an enhanced employee experience across the organization.
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Responsibilities
Financial
- Ensure 100% accurate and timely submission of payroll inputs before payroll cut-off dates to support compliant and efficient payroll processing.
- Review and approve overtime submissions within established payroll timelines to ensure accuracy and cost control.
- Complete monthly payroll audits and reconciliations, ensuring no material discrepancies and safeguarding payroll integrity.
- Complete all approved global deployment transactions accurately and prior to employee transfer dates to minimize financial and operational risks.
Customer
- Deliver Oracle Fusion onboarding training to 100% of designated new joiners, enabling successful adoption and utilization of HR systems.
- Provide accurate and timely annual leave balance reports, proactively identifying and escalating discrepancies for resolution.
- Support the execution and coordination of employee recognition and long-service award events, ensuring a positive employee experience.
- Respond to employee, manager, and HR stakeholder inquiries professionally and efficiently, ensuring high levels of service delivery and customer satisfaction.
Process
- Ensure all approved global deployment transactions are processed accurately and completed before employee transfer dates.
- Maintain 100% compliance with HR document filing, record management, and retention standards.
- Generate, validate, and maintain group level HR data files and support group wide reporting requirements, ensuring data availability and integrity.
- Perform regular data validation and reconciliation activities across Oracle Fusion, EBS, and related HR systems to maintain data integrity.
- Support organizational structure changes, manager changes, and other employee data updates accurately and within agreed service levels.
- Administer HR systems effectively, including position creation, reporting line updates, disciplinary record maintenance, and employee master data management.
- Support data governance activities through routine audits, data quality checks, and timely resolution or escalation of discrepancies.
- Ensure the accuracy, integrity, and confidentiality of group level HR information through rigorous data governance and compliance with company policies.
- Support continuous monitoring of HR transactions to ensure adherence to established processes, controls, and service standards.
- Support the manager and management in preparing, analyzing, and delivering ad hoc HR reports, data requests, and insights as required.
Innovation
- Identify and implement opportunities to improve payroll, HR administration, and employee data management processes to enhance accuracy and efficiency.
- Drive HR system optimization initiatives to improve data quality, user experience, reporting capability, and operational effectiveness.
- Recommend process enhancements and automation solutions to reduce manual effort, minimize errors, and improve service delivery.
- Contribute to the development of best practices, standard operating procedures, and training materials to support consistent HR operations.
- Leverage HR data and reporting insights to proactively identify trends, risks, and opportunities for process improvement and decision-making support.
Selected Criteria
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 3 years' experience in HR Operations, HR Administration.
- Experience using HRIS platforms, preferably Oracle Fusion HCM.
- Strong understanding of HR processes, payroll administration, employee data management, and records management.
- Proficiency in Microsoft Excel and HR reporting.
- High attention to detail with a proven ability to maintain data accuracy and confidentiality.
- Strong analytical, organisational, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment.
- Demonstrated commitment to continuous improvement and customer service excellence.