Analyst II Infrastructure Services

This role involves foundational technical support in infrastructure services, assisting with routine tasks, infrastructure projects, and assignments. The analyst will participate in basic monitoring and troubleshooting of infrastructure systems, collaborate with team members to resolve daily operational tasks, and support the creation and maintenance of infrastructure documentation. The position emphasizes the development of technical skills through on-the-job experience and encourages a strong eagerness to learn about infrastructure services while adhering to established best practices and standards.

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast of industry knowledge and technology.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

Work Conditions:

• Full-time position, on-site.