Analyst Operational Risk

We are seeking a meticulous and proactive Analyst Operational Risk to join our Retail Banking team. This role is critical in ensuring operational excellence and regulatory compliance across our banking activities. You will play a key part in identifying process inefficiencies, mitigating risks, and embedding a culture of strong governance throughout the organization.

What You’ll Be Doing

• Identify and review processes within the Retail Banking Unit to uncover operational and regulatory gaps.
• Collaborate with business units to develop actionable plans with clear ownership and timelines to address identified risks.
• Recommend process improvements and control enhancements to strengthen operational resilience.
• Share insights and learnings across teams to foster a culture of continuous improvement.
• Support governance initiatives and help instill best practices across all sub-units.
• Assist in investigations of operational risk events, fraud incidents, and regulatory reviews.
• Map business processes to operating procedures and relevant regulatory requirements.
• Analyze system-generated and manually maintained data, ensuring alignment with documented processes.
• Identify and document discrepancies between data and process execution.
• Engage with units to understand task execution and highlight deviations from best practices.
• Review customer communications for compliance with CPF and regulatory guidelines.
• Evaluate internal MIS reports to identify gaps and opportunities for enhancement.
• Support RCSA control testing, KRI monitoring, and periodic risk reviews.

Requirements

• Bachelor’s degree in Commerce, Finance, IT, Engineering, or a related field.
• Strong analytical and problem-solving skills.
• Familiarity with regulatory frameworks and risk management practices.
• Excellent communication and documentation abilities.
• Ability to work collaboratively across teams and influence stakeholders.

What’s In It For You

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.