About the Role
The Analyst – Report will be responsible for gathering, consolidating, and analyzing operational, commercial, and financial data for the company. You will create accurate and timely reports, dashboards, and performance insights that enable senior management to monitor key performance indicators, track progress against targets, and make informed, data-driven decisions.
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Responsibilities
Core Responsibilities:
- Prepare and distribute daily, weekly, and monthly operational and performance reports for the company, covering vessel calls, throughput volumes (containers, general cargo, ro-ro, and bulk), productivity, and service levels.
- Extract, validate, and consolidate data from the Terminal Operating System (TOS), ERP, and other business systems, ensuring data accuracy, completeness, and consistency across all reports.
- Develop, maintain, and enhance management dashboards and reporting tools (e.g. Power BI, Excel) to provide real-time visibility of terminal KPIs.
- Monitor and analyze key performance indicators such as crane productivity (GMPH), vessel turnaround time, berth occupancy, yard utilization, dwell time, and truck turnaround time, highlighting trends, variances, and areas for improvement.
- Support the preparation of the annual budget, forecasts, and business plans by providing volume, revenue, and cost analyses, and track actual performance against budget.
- Prepare monthly management packs, board and Group reporting submissions, and presentations articulating performance findings and recommendations to senior management.
- Conduct ad hoc analyses and studies on operational, commercial, and customer performance to support decision-making and continuous improvement initiatives.
- Define and maintain reporting standards, KPI definitions, and data governance practices, and identify opportunities to automate and streamline reporting processes.
- Collaborate with Operations, Commercial, Finance, Engineering, and HSE teams to gather requirements, align on data sources, and ensure reporting meets stakeholder needs.
- Ensure the confidentiality and integrity of business data and compliance with the company policies and procedures.
Qualifications
Educational and Technical Qualifications:
- Bachelor's degree in Business Administration, Finance, Economics, Statistics, Information Systems, Logistics, or a related field.
Language Skills:
- Excellent English. Arabic is an added advantage.
Years of Experience:
- A minimum of 2 to 4 years of experience in data analysis, business reporting, or performance management, preferably within ports, terminals, shipping, or logistics.
Nature of Experience:
- Strong analytical skills with the ability to translate complex data into clear insights and recommendations.
- Advanced proficiency in MS Excel and experience with data visualization / BI tools (e.g. Power BI, Tableau); knowledge of SQL is an advantage.
- Familiarity with Terminal Operating Systems (e.g. Navis N4, TOPS) and ERP systems (e.g. SAP, Oracle) is preferred.
- Good understanding of port and terminal operations and related KPIs.
- Strong attention to detail, with a high level of accuracy and data integrity.
- Excellent communication and presentation skills, with the ability to meet tight reporting deadlines.
