About the Role
The Analytics Manager turns analytics into a trusted decision engine, providing one source of truth that every team relies on. This role involves building and running an analytics team that identifies opportunities, gaps, and solutions that enhance company KPIs. The Analytics Manager will be integrated within the company's planning cycle, responsible for measuring and explaining performance, and setting data-informed priorities across functions. This position supports the company, a Saudi alternative accommodation marketplace aligned with Vision 2030.
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Key Accountabilities
KPI Framework
- Design and maintain a connected KPI tree comprising North Star metrics, primary, and secondary KPIs for each function.
- Assign ownership for each KPI with certified definitions and links to the encompassing KPI.
Planning and Simulation
- Oversee the analytical aspects of the annual and quarterly planning cycle.
- Create driver-based models that simulate targets and ensure alignment between function and company targets.
- Conduct scenario analysis for leadership and Finance, justifying the assumptions made.
Performance Reporting
- Manage monthly and quarterly performance reports.
- Provide explanations for significant deviations (misses or beats) with actionable recommendations.
Data-Backed Priorities
- Define top data-supported focus areas for each function each quarter.
- Monitor the adoption and impacts of recommendations on KPIs.
- Develop experiments and undertake post-launch measurements for key initiatives.
Single Source of Truth
- Establish and enforce metrics and definition control, ensuring dashboard integrity across the organization.
- Confirm that leadership forums rely exclusively on certified numbers.
Team and Operating System
- Hire, mentor, and develop the analytics team, evaluating their work for logical consistency and quality.
- Create role scorecards and Standard Operating Procedures (SOPs) for each analyst, pairing them with a specific business function.
- Manage demand intake and priority setting, ensuring the team focuses on high-value projects rather than ad-hoc requests.
Qualifications & Experience
Must Have
- 6–8+ years in analytics with at least 2 years in a leadership role overseeing analysts.
- Experience with a consumer marketplace or two-sided platform (travel, rideshare, delivery, e-commerce) at scale-up stage.
- Proven ownership of KPI frameworks, planning models, and performance reviews at the executive level.
- Demonstrated capability in enhancing an analytics function beyond mere reporting.
- Proficient in advanced SQL (BigQuery preferred) and BI tools (Metabase or similar).
- Strong skills in forecasting, scenario modeling, variance analysis, and experimental design.
- Excellent command of written and spoken English, with the ability to communicate effectively at the board level.
Personal Qualities
- Business-first approach, emphasizing decision-making over data.
- Ability to gain credibility and challenge senior leaders using substantiated evidence.
- Sets high standards for accuracy, preferring to coach rather than redo work.
- Remains structured and composed under pressure.
Nice to Have
- Proficiency in Arabic.
- Experience in the GCC or MENA market.
- Familiarity with scoping data science use cases.
