About the Job:
As an Angular and .NET Application Support Engineer, you will play a critical role in diagnosing and resolving production issues, conducting incident management, and ensuring the stability of applications utilizing both front-end and back-end components. Your proactive engagement in system monitoring and release management will contribute to the overall performance and scalability of our solutions.
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About Us:
The company is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. The company offers a consulting-led, cognitive-powered, integrated portfolio of business, technology, and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. The company is part of a large multinational business group, with over 616,171 of the world’s best-trained consultants representing 157 nationalities in 53 countries.
Job Responsibilities:
- Act as a point of escalation for production support issues, diagnosing and resolving problems in a timely manner to minimize downtime.
- Conduct root cause analysis for recurring incidents, troubleshoot issues across both Angular (client-side) and .NET (server-side) components, and collaborate with development teams to implement permanent fixes.
- Monitor application performance for both front-end and back-end systems, identify bottlenecks, and perform performance tuning.
- Assist with the deployment of application patches and new releases to the production environment and provide post-release support.
- Debug and troubleshoot application issues by analyzing code, logs, and system behavior.
- Implement minor feature enhancements or bug fixes in the Angular and C#/.NET codebase as needed.
- Work closely with cross-functional teams to resolve issues and improve application stability.
- Maintain clear and comprehensive documentation of application issues, resolutions, and enhancement procedures.
Required Skills:
- Proven experience in an application support or development role, with hands-on experience supporting Angular and .NET applications in a production environment.
- Strong understanding of the Angular framework and the .NET framework (including .NET Core or .NET 8).
- Proficiency in TypeScript, JavaScript, HTML5, and CSS3.
- Familiarity with integrating, debugging, and troubleshooting RESTful APIs and web services.
- Experience with SQL Server, including the ability to run SQL queries.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Experience with debugging tools and version control systems like Git.
Application Deadline: 13-Mar-2026
Location: Riyadh, Saudi Arabia
Job Type: Full-time
