About
The company is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. The company aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
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Responsibilities
- Recommend and implement the fraud data framework, ensuring identification of data/info sources to strengthen fraud analytics and anti-fraud technology capabilities (e.g., customer access logs, geo-location, device ID, other identifiers, etc.)
- Perform predictive and behavioral analytics and recommend controls for pre-emptive strikes on certain customers/behaviors indicative of fraud.
- Identify risk indicators/predictive variables to improve fraud rules/model performance.
- Implement and monitor the anti-fraud strategy roadmap covering governance, people, process, roadmap, and technology.
- Articulate and update the policy and procedures of the anti-fraud department to ensure compliance with the SAMA Anti-Fraud Framework and best practices.
- Establish the fraud risk appetite with associated thresholds and limits that address the impact on fraud losses, reputation, and customer experience.
- Develop, monitor, adjust, and reprioritize the anti-fraud department budget to ensure it remains operational.
- Monitor, prepare, and update the anti-fraud KPIs and KRIs for management periodic reporting.
- Articulate and update the fraud risk assessment methodology, standards, and treatment in the anti-fraud policy.
- Define the anti-fraud cross-functional units’ roles, tasks, and deliverables, assign RACI matrix, and share with relevant teams/stakeholders.
- Define and communicate Operational Level Agreements (OLAs) and Service Level Agreements (SLAs) with related departments within/outside the company.
- Prepare board and management presentations on anti-fraud progress/updates.
- Perform ad-hoc board/management/SAMA reporting on fraud statistics.
- Execute deep dive analysis on emerging trends, risks, and actions and monitor, track, and report the anti-fraud KPIs and KRIs.
- Review and respond to fraud circulars, guidelines, and instructions, and support compliance department’s engagement with SAMA on anti-fraud.
Work Conditions
- We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
- We offer highly competitive compensation packages, including the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
- You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
