Application Administrator

Provide support for business applications, resolving issues escalated by the L1 support team. Monitor application performance and health using relevant monitoring tools. Troubleshoot and resolve incidents, bugs, and system errors in a timely manner.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 2–5 years of experience in application administration or technical support.
• Proficiency with Windows and/or Linux operating systems.
• Experience working with databases (SQL Server, Oracle, PostgreSQL, etc.).
• Familiarity with application servers (e.g., Apache, Tomcat, WebLogic, IIS).
• Understanding of ITIL processes (incident, problem, change management).
• Strong analytical and problem-solving skills.
• Good communication skills and ability to work in cross-functional teams.

Preferred Qualifications

• Experience with monitoring tools (e.g., Dynatrace, Splunk, Nagios).
• Knowledge of cloud environments (AWS, Azure) and SaaS applications.
• Experience with ticketing systems like ServiceNow, JIRA, or BMC Remedy.

Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.