About the Role
We are searching for a Riyadh-based Applications Analyst to join our Professional Services team. In this role, you will ensure the smooth execution and completion of projects, supporting the delivery and deployment of software and service solutions. You will collaborate closely with project teams, clients, and technical specialists to understand client requirements, configure and test solutions, troubleshoot issues, provide training, and ensure a seamless transition to full production.
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How You'll Spend Your Time
- Work with clients and stakeholders to gather, document, and analyze business and technical requirements to ensure a clear understanding of project needs.
- Serve as the primary point of contact between team members, clients, and vendors to facilitate communication and keep everyone informed about project status and changes.
- Prepare and maintain detailed project documentation, including user guides, training materials, and process flows, to keep all documents up to date and accessible.
- Assist in configuring systems or software and participate in system testing, user acceptance testing (UAT), and quality assurance to ensure solutions meet client requirements.
- Assist in training clients on new systems or processes to enable seamless adoption and a smooth transition to full production.
What Kind of Things We're Most Interested in You Having
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously, alongside excellent time management and prioritization skills.
- Clear and effective verbal and written communication skills, with the ability to facilitate meetings and convey project information to stakeholders.
- A keen eye for detail to ensure accuracy in documentation and project tracking, with a proactive, problem-solving approach to project challenges.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with strong analytical and problem-solving skills.
- Familiarity with software implementation methodologies such as Agile and Waterfall, knowledge of SQL, and familiarity with data analysis tools.
- Sincere interest in making a positive change in healthcare, with a knack for working collaboratively alongside clients and technical specialists.
Benefits and Accommodations
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package is designed to support your health, wellbeing, and future.
We are an equal opportunity employer, and our employment decisions are made in accordance with applicable law and without unlawful discrimination.
As part of our commitment to inclusion, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If you need accommodation to participate in either step, please don't hesitate to reach out for assistance.
