Application Support Engineer - Payments & Cards Systems

Unlock employer Sharjah, United Arab Emirates 31 Aug 2026

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Financial

Estimate: $32k - $45k*
Zero income tax location

Accessibility

Office Only
Apply from abroad
Visa Provided

Requirements

Experience: Unspecified
English: Professional

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Position

About the Job:
The company is seeking an Application Support Engineer specializing in Payments and Cards Systems. The role involves providing first-line support for payment and card processing applications, managing support requests and incidents, and ensuring system availability for business-critical payment services. You will analyze transaction flows, troubleshoot transaction-level issues, and support merchant onboarding and payment gateway integrations.

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Key Responsibilities:

Provide first-line support for assigned payment and card processing applications.
Manage support requests, incidents, service tickets, and problem records promptly.
Monitor application health to identify potential service disruptions.
Investigate, troubleshoot, and resolve application issues within agreed SLAs.
Maintain system availability for critical payment services.
Coordinate with various teams for issue resolution.
Support card acquiring, e-commerce, digital payment solutions, and merchant onboarding.
Assist in testing and deployment activities related to payment applications.

Location: Sharjah, United Arab Emirates
Job Type: Full-time
Application Deadline: 30th September 2026
Language Requirements: None specified.

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