Application Support Professional

About the Job
We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders.
Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.

Location
Jeddah, Saudi Arabia

Requirements

• A bachelor’s degree in computer science or a related discipline is preferred
• 5+ years of experience in application support
• Strong troubleshooting and analytical skills
• Ability to analyze logs and identify root causes
• Ability to handle critical issues under pressure
• Excellent communication and customer-handling skills
• Ability to work independently

Technical Skills

• Microsoft Windows Server administration
• IIS configuration and troubleshooting
• Experience analyzing IIS and application logs
• RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred)
• API troubleshooting and testing
• Experience with Postman or similar tools
• Basic PowerShell scripting