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Application Support Team Lead

Unlock employer Riyadh, Saudi Arabia Posted: 25 Jul 2025

Financial

  • Estimate: $45k - $60k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Senior
  • Arabic: Professional

Position

We are seeking an experienced Application Team Lead to lead, guide, and develop a team to deliver high-quality applications that meet business requirements in a high-pressure environment. The successful candidate will possess strong leadership skills, an in-depth understanding of the Software Development Life Cycle (SDLC) and support framework, as well as excellent communication abilities. If you are a motivated and experienced leader looking to drive technical excellence and business growth, we encourage you to apply.

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Location: Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time

Key Responsibilities:

  • Team Management: Lead, motivate, and develop a team of application developers and support engineers. Foster a collaborative and productive team environment. Manage performance evaluations, escalation, and stakeholder handling. Ensure proper business continuity planning (BCP) and associate availability.
  • Project Management: Manage multiple projects simultaneously, prioritizing tasks and allocating resources. Coordinate with stakeholders, including business leaders, product owners, and technical teams to ensure timely project delivery meeting defined Service Level Agreements (SLAs) and key performance indicators (KPIs).
  • Innovation and Improvement: Identify opportunities for process improvements, automation, and innovation. Collaborate with cross-functional teams to drive digital transformation initiatives.
  • Communication and Stakeholder Management: Communicate technical information effectively to non-technical stakeholders. Build and maintain relationships with business leaders, vendors, and partners.

Requirements:

  • Leadership and Management: Proven experience leading teams of 30+ members with the ability to motivate, develop, and retain team members.
  • Technical Skills: Strong understanding of business operations and SDLC, experience with application development frameworks and technologies, knowledge of database management systems, APIs, and integration.
  • Project Management: Experience with Agile methodologies, project planning, execution, and a proven track record of SLA and KPI achievements.
  • Business Acumen: Understanding of business operations, goals, and objectives, with the ability to align technical solutions with business requirements.
  • Language Requirements: Must have a strong understanding of the Arabic language.
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