Application/Production Support Engineer - UAE Payment Systems

Unlock employer Sharjah, United Arab Emirates Posted: 22 Jan 2026

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Financial

Estimate: $50k - $70k*
Zero income tax location

Accessibility

Office Only
No Relocation Support
Visa Provided

Requirements

Experience: Senior
English: Professional

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Position

The company is seeking experienced, highly skilled L1-L2 Support Specialists to join our dynamic and innovative team. The ideal candidate will have a minimum of 5-7 years of experience in Application Support or Production Support roles, specifically in supporting various payment systems, including FTS, ICCS, DDS, WPS, NPSS, and IPI.

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Key Responsibilities:

Provide application support for payment systems.
Troubleshoot, debug, and identify reported issues.
Manage application deployments and CI/CD pipelines.
Troubleshoot cloud infrastructure issues.
Perform regular system updates, patches, and upgrades.
Collaborate with clients and internal teams to maintain system stability.
Manage escalations to meet SLA commitments.

Requirements:

Proficiency in .Net and SQL.
Good knowledge in Jira Service Management.
Excellent technical writing and verbal communication skills.
Hands-on experience in application troubleshooting, configuration, maintenance, performance tuning, and optimization.
Availability to work weekends and shifts as needed.

Location: Sharjah Emirate, United Arab Emirates
Work Conditions: On-site, Contract
Language Requirements: Proficiency in English is expected.

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