Applications Engineer, Saudi Arabia

About the Role
Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. The company is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.

The Applications Engineer plays a pivotal role in supporting customers and the sales team by providing technically sound, value-added solutions centered around the company's product offerings. This is a collaborative, team-based role that requires strong communication, engineering acumen, and problem-solving capabilities. The position supports pre-sales activities, offers technical consultancy, and contributes to strategic initiatives and product development. Based in Saudi Arabia-Riyadh, the role will support business activities across Saudi Arabia, Egypt, and possibly extend to the wider Middle East region.

Key Responsibilities:

• Take ownership of resolving technical customer issues and provide consultative support.
• Collaborate with consulting engineers, contractors, and internal teams to offer tailored solutions.
• Contribute to cross-departmental project teams and strategic initiatives.
• Maintain technical documentation and support the continuous development of selection software.
• Triage early-stage enquiries to assess opportunities.
• Participate in customer visits and technical presentations.
• Track and maintain customer and competitor data to support agile business responses.
• Gather and report customer feedback to drive service improvements.
• Collaborate with marketing to align on campaigns and initiatives.
• Contribute to special projects as required.
• Collect data and insights for reporting to senior leadership.
• Ensure consistent documentation and communication across the team.
• Support the development of internal procedures and best practices.

What We’re Looking For:
To thrive in this role, you should bring:

• Bachelor's degree in Mechanical Engineering or a related engineering discipline from a recognised university.
• Saudi Council of Engineers (SCE) registration or eligibility, as applicable.
• Previous work experience in engineering/manufacturing within an industrial environment.
• Experience in the Saudi Arabia or GCC HVAC/pumping market.
• Strong understanding of HVAC systems and the ability to interpret technical specifications and schematics.
• Familiarity with Saudi Building Code and relevant international HVAC standards.
• Proficiency in pump selection software (preferably the company or similar other pump manufacturer tools).
• Knowledge of District Energy or Data Centre projects (preferred).
• Valid driving licence, recognised in Saudi Arabia.
• High proficiency in Microsoft Office applications.
• Strong analytical and problem-solving skills; capable of root cause analysis.
• Effective communicator with a collaborative mindset.
• Self-motivated, action-oriented, and capable of working independently or in teams.
• Comfortable working in a global matrix structure.
• Willing to travel across Saudi Arabia/Egypt when required.

Professional Competencies:

• HVAC system knowledge - Review schematics, equipment layouts, pump room arrangements, and engineering drawings.
• Develop and modify engineering drawings using AutoCAD, NanoCAD, or equivalent CAD software.
• Work closely with sales teams, consultants, contractors, and customers to address technical challenges and provide appropriate engineering solutions.
• Provide technical application support, review project specifications, equipment schedules, hydraulic requirements, and engineering drawings to develop technically compliant pump selections.
• Willingness to travel across Saudi Arabia and other GCC countries, including Egypt, as business requirements demand.
• Excellent communication, presentation, and interpersonal skills.
• Strong articulation skills, with the ability to communicate complex engineering concepts and demonstrate product differentiation effectively.
• Support consultant specification development and promote the company's solutions as a preferred.
• Participate in technical meetings, project reviews, site visits, and customer discussions to understand project challenges and recommend appropriate solutions.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to perform root cause analysis.

Additional Preferred Experience:

• Previous involvement in consultant engagement, specification development, design-assist activities, and value engineering for HVAC projects.
• Experience working with international HVAC manufacturers, pump manufacturers, or engineering solution providers.

Why the company?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow’s solutions today.