About the Role
Ensure the quality of software products through meticulous testing and quality assurance activities. You will be responsible for designing and executing test plans, test cases, and test scripts based on project requirements. This role involves performing various types of testing, including functional, regression, performance, and usability testing, to identify and report defects and ensure the software meets quality standards. You will collaborate with developers, product managers, and stakeholders to understand project requirements, perform risk assessments, and validate software functionality.
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Accountabilities
- Conduct functional, regression, performance, security, and usability testing across all in-scope applications to verify functionality and identify defects.
- Design, develop, and execute test plans, test cases, and test scripts based on project requirements and risk-based testing priorities.
- Identify, track, document, and communicate defects using defect tracking tools (JIRA/Xray, Zephyr, TestRail), and collaborate with development teams to ensure timely resolution.
- Create and maintain comprehensive test documentation — test plans, test cases, scripts, and results — to ensure coverage, traceability, and knowledge transfer.
- Set up and configure test environments and test data to simulate real-world scenarios for accurate and reliable testing.
- Adhere to the QA standards, quality gates, and mandatory release deliverables defined by the COE (Test Strategy, Test Plan, Execution Report, Defect Summary, Production Readiness Sign-off).
- Develop and execute automated test scripts using QA frameworks and tools (Selenium, Cypress, Playwright, TestNG, Cucumber, Postman, REST Assured) and contribute to the shared automation framework.
- Embed automated regression suites as mandatory quality gates in CI/CD pipelines, supporting the target of 60%+ automation coverage for critical applications.
- Operate and maintain CI/CD pipelines (Jenkins, Azure DevOps, GitLab CI) — including build, test, deployment, and release automation — and enforce the DevOps compliance framework (source control, branching, environment and release management).
- Monitor and report DORA metrics (deployment frequency, lead time, change failure rate, MTTR) and contribute to monthly DevOps compliance scorecards.
- Execute application security testing (SAST, DAST, dependency scanning) within CI/CD pipelines, identify and document vulnerabilities, and support remediation tracking with IT Security in line with OWASP Top 10.
- Support the Segregation of Duties (SoD) exercise by validating access controls, role configurations, and SoD test cases during release validation in coordination with Internal Audit and IT Security.
- Support audit and compliance readiness (e.g. ISO 27001) by maintaining test evidence, release documentation, and reconciliation records, and support the integration reconciliation function between the different applications and third-party platforms.
- Contribute to the Application Portfolio Register, lifecycle dashboard, and monthly Application Excellence Scorecard by providing QA, DevOps, release, and security metrics for assigned applications.
- Collaborate with development teams, product managers, business stakeholders, IT Security, Internal Audit, and the COE leadership; participate in Agile ceremonies; promote shift-left testing practices; and continuously improve QA, DevOps, and security processes while staying current with emerging methodologies and tools.
Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
Work Environment
- Indoors: 100%
- Outdoors: 0%
- Working Days: 5 Working Days
- Days off: 2 Days Off
- Working Hours: 8:00 AM – 6:00 PM (1 hour break)
Job Requirement
- Bachelor's degree in Computer Science, Information Systems or related field
Education
- 5+ years of experience in software quality assurance.
- Solid understanding of web applications and Mobile App testing concepts, methodologies, and best practices. Familiarity with various types of testing, such as functional, regression, performance, and usability testing.
- Experience in executing test cases, identifying defects, and reporting issues using defect tracking tools.
- Proficiency in test automation frameworks and tools, such as Selenium, JUnit, or Cypress. Ability to develop and execute automated test scripts.
- Knowledge of testing techniques, including boundary value analysis, equivalence partitioning, and exploratory testing, to ensure comprehensive test coverage.
- Ability to create and maintain test documentation, including test plans, test cases, and test scripts.
- Familiarity with programming languages, .Net, PHP or node.js, to support test automation and scripting tasks.
- Proficiency in identifying, documenting, and communicating software defects using standard defect tracking processes and tools.
- Eagerness to stay updated with emerging testing methodologies, tools, and technologies. Commitment to continuous learning and professional development in the field of QA.
Experience
- Experience with Off-the-Shelf Platforms.
