The Apsara Stack Solutions Architect at Alibaba Cloud plays a critical role in designing proprietary cloud product solutions and providing project support. The Apsara Stack team offers private cloud products and services tailored for enterprise customers across various industries, including government, finance, telecommunications, energy, manufacturing, and transportation. The role involves delivering cloud computing infrastructure and big data solutions, ensuring compliance with security and data sovereignty requirements.
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Responsibilities:
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Opportunity Assessment and Technical Engagement:
- Participate in evaluating and selecting business opportunities as a product line representative.
- Extract market and industry-specific scenarios to lead the design and promotion of private cloud solutions.
- Collaborate with the sales team to engage in in-depth technical discussions with clients, positively influencing key decision-makers for opportunity conversion.
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Product Solution Design and Technical Support:
- Comprehend customer business and functional/non-functional requirements.
- Develop competitive and cost-effective product solutions based on customer scenarios, providing technical support during product selection, configuration, pricing, and bidding processes.
- Track the implementation of product solutions for continuous optimization.
- Document best practices and summarize benchmark cases to facilitate product solution scaling and replication.
- Innovate product solutions to boost market coverage for new offerings.
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Product Improvement:
- Conduct thorough research on customer needs and communicate reasonable requirements to the product development team.
- Ensure effective implementation of improvement requests for Apsara Stack products.
Qualifications:
- Bachelor's degree or higher in computer science or a related field.
- Expertise in one or more technical areas: cloud computing, cloud security, operating systems, networking, virtualization, databases, big data, application architecture, microservices, containers, and middleware.
- Familiarity with one or two industries (e.g., telecommunications, government, finance) and experience in expanding B2B solutions in these sectors. Experience with large-scale cloud projects is a plus.
- Excellent team communication and collaboration skills, capable of driving the successful execution of large, multi-stakeholder projects.
- Product design experience is preferred.
- Preferred certifications: Alibaba Cloud Certified Professional (ACP) or Alibaba Cloud Certified Associate (ACA).
- Fluent in English with strong communication skills.
