The Apsara Stack Solutions Architect position involves leading the design of Apsara Stack product solutions and providing project support for enterprise customers in various industries such as Government, Finance, Telecommunications, Energy, Manufacturing, and Transportation. The role includes the following responsibilities:
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Opportunity Assessment and Technical Engagement:
- Participate in opportunity assessment and selection as a product line representative.
- Identify market and industry-specific scenarios to design and promote private cloud solutions.
- Collaborate with the sales team on complex project requirements, engaging in deep technical discussions with clients to influence decision-makers and drive opportunity conversion.
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Product Solution Design and Technical Support:
- Understand customer business and functional/non-functional requirements, delivering competitive and cost-effective product solutions.
- Provide technical support during product selection, configuration, pricing, and bidding processes, while monitoring and continuously optimizing product implementations.
- Document best practices and summarize benchmark cases to accelerate the replication of product solutions.
- Explore innovative product solutions to drive rapid market coverage of new products.
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Product Improvement:
- Conduct in-depth research on customer needs and effectively communicate reasonable requirements to the product development team.
- Ensure the implementation of improvement requests and contribute to the continuous development of Apsara Stack.
Location: Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Qualifications:
- Bachelor’s degree or above in Computer Science or a related field.
- Expertise in one or more technical areas: cloud computing, cloud security, operating systems, networking, virtualization, databases, big data, application architecture, microservices, containers, or middleware.
- Familiarity with one to two industries (e.g., telecommunications, government, finance) with experience in expanding B2B solutions preferred; experience with large-scale cloud projects is an advantage.
- Strong team communication and collaboration skills, with the ability to drive the successful execution and delivery of large, multi-stakeholder projects.
- Experience in product design is preferred.
- Alibaba Cloud technical certification of ACP (Alibaba Cloud Certified Professional) and/or ACA (Alibaba Cloud Certified Associate) is preferred.
- Fluent in English with strong communication skills.
