Aramco Strategic Account Director

About the Role
Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. This role is pivotal in sharing the company and partner strategies across other segments of the customer's account, ensuring customer success in acquiring, implementing, and consuming the company's and partner's services and solutions. It connects appropriate internal executives and partners to build strategic relationships while leveraging deep knowledge of the customer business and ecosystem (e.g., customers, competitors, partners). Additionally, it provides thought leadership and strategic co-innovation ideas while proactively defining and executing a governance model to ensure mapping across seniority levels. This position is essential for building trust and loyalty with customers, providing up-to-date insights, and introducing innovative ideas relevant to their business strategy while anticipating market changes to drive new industry-relevant cloud solutions.

Responsibilities

• Account Management

  • Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers.
  • Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape the ecosystem.
  • Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer to enhance team capabilities, improve offerings, and adapt messaging to the assigned account.
  • Leads the development and application of a dynamic customer plan detailing critical insights and new business opportunities.
  • Orchestrates the execution of strategies for the assigned account to yield high-volume sales and increase revenue potential.
  • Proactively expands strategic network of key internal and external partners to ensure execution of core tasks and account transactions.
  • Collaborates across the organization and partners to impact the broader ecosystem.

• Competitive Knowledge

  • Partners with internal industry experts to strengthen knowledge of emerging trends, competitors, and customer needs.
  • Leverages in-depth knowledge of offerings to provide thought leadership and mentor the account management team.
  • Proactively explores technologies and confirms customer interest.

• Customer Engagement

  • Owns and elevates a transformative customer stakeholder engagement strategy that fosters trust and brand growth.
  • Develops a strong understanding of customer business needs, priorities, and industry insights.
  • Identifies and pursues optimization opportunities to deliver solutions aligned with long-term strategies.

• Sales Excellence

  • Leverages understanding of customer business to engage decision makers and drive strategy.
  • Mobilizes and mentors the account management team to expand partnership with decision makers.
  • Develops business strategy based on customer expectations and trends, driving new opportunities.
  • Anticipates market changes to drive new industry-relevant solutions.
  • Creates compelling value proposition presentations and specialized business plans for customers.
  • Advocates for the relevance of offerings based on the customer's feedback.

• Strategic Thinking

  • Engages in strategic discussions to transform customer business models and promote a holistic digital approach.
  • Uses insights and relationships to overcome complex challenges and create long-term competitive advantages.

Qualifications

• Required/Minimum Qualifications

  • Bachelor's Degree AND 12+ years of experience in relevant industries (e.g., financial services, retail, technology) and/or driving digital transformation. OR
  • Master's Degree AND 11+ years of experience in relevant industries and/or digital transformation. OR
  • 15+ years of equivalent experience in relevant industries and/or digital transformation.
  • 8+ years experience making recommendations to or collaborating with mid-to-senior level executives.
  • 10+ years experience closing large, complex agreements/deals.

• Additional or Preferred Qualifications

  • Bachelor's Degree AND 15+ years of experience in relevant industries and/or digital transformation. OR
  • Master's Degree AND 13+ years of experience in relevant industries and/or digital transformation. OR
  • Equivalent experience.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and growth within a dynamic work environment.
• Flexible work arrangements.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
The company is an equal opportunity employer, considering all qualified applicants without discrimination based on various characteristics protected by law.