Artificial Intelligence (AI) Technician

About the Role
This is a remote opportunity for a technically skilled AI professional looking to make a tangible impact across business operations. You will research, implement, and optimize AI, automation, and data-driven technologies across multiple functions. The role combines AI/ML expertise with systems integration, process automation, analytics, and operational improvement. You will identify opportunities to streamline workflows, improve decision-making, and increase efficiency through technology. You will work with a diverse range of platforms spanning finance, accounting, labor management, forecasting, and business intelligence. The position offers a collaborative, cross-functional environment where innovation and practical problem-solving are highly valued. You will also help teams adopt AI solutions effectively through technical support, training, documentation, and continuous optimization.

Accountabilities

• Research, assess, and recommend emerging AI technologies and automation solutions that can create measurable business value.
• Deploy and optimize AI models, automation tools, and integrated workflows across different business functions.
• Integrate and optimize platforms for invoice automation, receipt management, cash-flow forecasting, labor optimization, bookkeeping, and financial reconciliation.
• Connect POS and accounting systems using integration and automation platforms such as Zapier, Make, or Omnivore.
• Develop and maintain internal AI-powered dashboards using tools such as Power BI or Looker Studio to provide insights into financial, labor, and operational performance.
• Streamline financial data flows, including bank transaction imports and accounting processes.
• Implement and evaluate reconciliation and intelligent bookkeeping solutions to improve accuracy and efficiency.
• Monitor AI systems and automated workflows, troubleshooting issues and optimizing performance, accuracy, reliability, and scalability.
• Partner with teams across finance, operations, customer support, marketing, and other functions to embed AI into day-to-day processes.
• Ensure AI implementations align with relevant industry standards, ethical principles, security considerations, and organizational objectives.
• Provide technical support, user training, and clear documentation for AI-powered applications and workflows.
• Track developments in AI, automation, and data technologies and identify opportunities for ongoing innovation and improvement.

Requirements

• Proven experience working with AI/ML technologies, automation platforms, data processing, or systems integration.
• Strong technical understanding of AI models, automation workflows, APIs, data flows, and business technology systems.
• Experience implementing or integrating business applications, ideally across finance, accounting, operations, workforce management, or related functions.
• Familiarity with tools such as Zapier, Make, Power BI, Looker Studio, or comparable automation and business intelligence platforms.
• Experience working with accounting, POS, forecasting, reconciliation, or bookkeeping systems is highly valuable.
• Ability to research emerging technologies, assess their practical applications, and translate business needs into effective technical solutions.
• Strong analytical and problem-solving skills, with a focus on accuracy, scalability, and measurable outcomes.
• Ability to troubleshoot complex technical issues and continuously optimize AI and automation systems.
• Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
• Comfortable working independently in a remote environment while collaborating effectively with cross-functional teams.
• A proactive, curious, and innovation-oriented mindset with a strong interest in the evolving AI and automation landscape.

Benefits

• Remote work / work-from-home flexibility.
• Health insurance.
• Additional leave.
• Opportunities for pay raises.