About the Role
In this role, you will assist the department head in managing budgets, capital expenditures, preventative maintenance, and energy conservation efforts. You’ll be accountable for maintaining the building and grounds, focusing on safety, security, and asset protection. Your responsibilities will include assigning, tracking, and following up on the status of work assigned to staff and contractors, as well as enhancing guest and employee satisfaction through effective communication and training.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Candidate Profile
Education and Experience
- Minimum of 5 years' experience in managing engineering and maintenance-related areas, along with technical training in HVAC-R, electrical, or plumbing.
- A 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or a related field.
Core Work Activities
Supporting Management of Property Operations
- Supervise the distribution of repair work orders.
- Ensure property policies are administered fairly and consistently.
- Assist in effectively planning, scheduling, and evaluating preventative maintenance programs.
- Establish and maintain open, collaborative relationships with employees.
- Monitor the timeliness and quality of completion of repair work orders.
- Supervise Engineering and related areas in the absence of the Director of Engineering.
- Help manage the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
- Ensure regular communication with employees to raise awareness of business objectives, clarify expectations, and recognize performance.
- Recommend or arrange for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
- Select and purchase new equipment, supplies, and furnishings.
- Supervise the day-to-day operations of Engineering and related departments.
Maintaining Property Standards
- Inspect and evaluate the physical condition of facilities to determine necessary work.
- Maintain accurate logs and records as required.
- Operate generators and fire pumps as necessary.
- Provide emergency response services 24/7.
- Repair equipment (e.g., refrigeration, laundry) as necessary.
- Ensure all employees have the proper supplies, equipment, and uniforms.
Ensuring Exceptional Customer Service
- Empower employees to provide excellent customer service.
- Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
- Set a positive example for guest relations.
Conducting Human Resources Activities
- Assist in training employees in safety procedures.
- Support a departmental orientation program for new hires to receive appropriate training.
- Communicate performance expectations according to job descriptions for each position.
- Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assist as needed in the interviewing and hiring of employee team members with appropriate skills.
- Participate in the employee performance appraisal process, providing feedback as necessary.
- Utilize all available on-the-job training tools for employees.
- Solicit employee feedback.
- Supervise staffing levels to meet guest service, operational needs, and financial objectives.
