About the Role
As an Assistant Facilities Manager, you will be a vital part of the Integrated Facility Management team dedicated to the company account. Reporting to the Facilities Manager, your primary responsibility will be to manage a range of soft services to ensure the efficient and effective operation of the site.
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What This Job Involves
- Manage the team providing first line soft services to the site(s), including reception, mail operations, meetings & events, cleaning, waste & recycling, and food services.
- Monitor and maintain office equipment and supplies.
- Maintain regular contact with relevant vendors to report issues, recommendations, and cost estimates.
- Conduct weekly walk-rounds with the vendor cleaning manager to ensure cleaning quality standards are upheld.
- Manage Trouble Ticket (Remedy) requests, interfacing with internal customers and responding to queries promptly, in line with service level agreements.
- Handle daily health & safety issues; maintain records of fire and safety teams, drills, equipment, and training.
- Provide support for travel/visitors by liaising with local hotels and assisting Client global travel managers with information gathering.
- Assist in organizing internal and external client events.
- Manage the quality of conferencing facilities and food/kitchen arrangements, providing direction to housekeepers.
- Raise purchase orders and manage communication channels for the site.
- Provide cover for the Building Operations Engineer or Facilities Manager when appropriate.
- Perform all other duties and tasks as assigned.
Every Day is Different
We encourage you to demonstrate your ingenuity across these activities.
Sounds Like You? To Apply You Need To Have:
- Knowledge of the Facilities/Office Services Coordinator role.
- Previous experience in a high-profile corporate environment.
- Previous reception or hospitality experience.
- Education: Diploma/degree level.
- Strong problem-solving skills and decision-making capability.
- Excellent written and verbal communication skills.
- Proficiency in spreadsheet and word processing applications.
- Customer-focused with good interpersonal skills.
- Assertive and attentive to detail.
What You Can Expect From Us
- An entrepreneurial, inclusive culture where we succeed together across the globe.
- A Total Rewards program that reflects our commitment to helping you achieve your career ambitions, recognition, wellbeing, and benefits.
- Opportunities for personal and professional growth with varied experiences.
- A chance to develop your strengths and pursue a fulfilling career.
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