About the Role
The Assistant Human Resources Manager is responsible for supporting the development and implementation of policies, procedures, and practices that meet the operational needs of the hotel. The role involves providing consultation and support to management on staffing plans, compensation, benefits, training and development, budget, and labor relations, while standing in for the Director of Talent & Culture in their absence. This position is key in cultivating a culture that supports the strategic goals of the hotel, enhancing performance management, talent assessment, and effective labor relationships in line with the company's People & Culture standards and UAE labor legislation.
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Job Responsibilities
- Prepare, implement and compile data for monthly reporting
- Support the setting of periodic Talent & Culture and training budgets and forecasts
- Participate in management meetings to review progress towards achievement of business plan goals and contribute to the annual business plan for the department
- Assist in formulating and implementing policies and procedures in accordance with national and industry standards, laws and customs
- Oversee administrative activities regarding payroll, benefits, legal compliance, and employment law
- Support the development of plans for present or future manpower requirements
- Liaise with employment agencies for recruitment, interview, assess, and evaluate prospective employees
- Support the formulation of a wage and salary system that attracts and retains staff
- Identify, prioritize, and meet training and development needs
- Review recommendations for staff promotions and career development
- Support hotel representation in collective bargaining
- Prepare succession plans for potential middle and senior management candidates
- Oversee staff facilities and employee events, social activities, and recognition programs
- Maintain confidentiality of sensitive matters
- Ensure compliance with local health and safety regulations
- Develop and implement recruitment procedures and strategies
- Conduct recruitment and exit interviews, maintaining relationships with recruitment sources
- Administer payroll, benefits, and compensation programs ensuring compliance with labor laws
- Manage visa processing and ensure compliance with Municipality health and safety requirements
- Champion the company's People & Culture brand standards, values, and diversity commitments
- Roll out Heartist® culture programs, engagement surveys, and recognition initiatives
- Interview, select and recruit Talent & Culture staff
- Conduct performance reviews and manage team issues
- Monitor team members' performance and conduct training programs
- Attend briefings, meetings, and training as assigned by management
- Evaluate market compensation trends and address employee relations matters
Qualifications
- Fluency in Arabic (reading, writing, and speaking) is a MUST
- Bachelor's Degree in Human Resources Management or Hotel Management
- Minimum 3–5 years of experience in Human Resources Management
- Prior experience in the UAE hospitality industry is required
- Strong understanding of UAE labor and employment law, MOHRE regulations, WPS, and visa processes
- Familiarity with the company's brand standards and HR systems (e.g., HRMS) is advantageous
- Excellent proficiency in English (reading, writing, and oral)
- Proficient in MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal, and negotiation skills
- Excellent communication and customer contact skills
- Results-oriented with attention to detail
- Ability to multi-task in high-pressure environments
- Team player and builder
Additional Information
- Job Category: Talent & Culture
- Job Type: Permanent
- Job Schedule: Full-Time
