About the Role
As an Assistant Manager in Standards & Enablement (Process Excellence), you will play a pivotal role in shaping the operational framework of the company. Acting as the custodian of the operational processes, you will be responsible for translating management directives into documented, measurable practices that promote continuous improvement. Your primary focus will be on enhancing business operations to maintain high standards in both efficiency and sustainability, in alignment with the organization’s goals for pioneering regenerative tourism in Saudi Arabia.
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Job Responsibilities
- Supervise the development and maintenance of the Business Operating Model and Business Capability Model.
- Maintain the process architecture, process management methodology, and process repository.
- Lead process mapping, SOP development, and workflow design with accountable process owners.
- Operate the Continuous Improvement methodology and manage the monthly issue-log intake.
- Facilitate approved Lean and process-improvement initiatives and quantify their benefits.
- Design and deliver briefings, walkthroughs, and rollout support for standards adoption.
- Maintain the operational knowledge repository and the lessons-learned register.
- Identify and coordinate digital, automation, and AI improvement opportunities with accountable functions.
Job Requirements
Academic Qualifications
- Bachelor’s degree in industrial engineering, engineering, business administration, operations management, or a related field.
Years of Experience
- 7–10 years of total experience, including at least 4 years in business process management, operational excellence, continuous improvement, or management consulting.
Other Requirements
- Fluent in written and spoken English; proficiency in Arabic is advantageous.
- Strong facilitation and workshop capability with senior stakeholders.
- Proficiency with process mapping tools.
- Eligibility to work in Saudi Arabia.
Technical Competencies
| Competency | Proficiency Level |
|-----------------------------------------------------|-------------------|
| Business Process Management and Process Architecture | Expert |
| Standard Operating Procedure and Process Documentation| Advanced |
| Lean Thinking and Continuous Improvement Methods | Advanced |
| Change Management and Adoption Planning | Advanced |
What We Offer
- A commitment to professional growth through continuous training programs.
- Opportunities to work on groundbreaking projects that set new standards in sustainable development.
- A collaborative environment that values innovation, excellence, and cultural sensitivity.
