At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are looking for a dynamic Assistant Manager - Quality Assurance - Wealth & Treasury to join our team at Dubai Silicon Oasis, where you'll lead the way in driving QA best practices as an SME, implementing test automation, managing onshore/offshore testing teams, and ensuring quality delivery of systems, projects, and enhancements related to banking systems.
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What you will do:
Functional Responsibilities:
- Leverage in-depth domain knowledge of Wealth and Treasury and processes to support implementation, compliance, and transformation initiatives.
- Engage with IT, business stakeholders, system vendors, and regulatory bodies to interpret requirements, translate them into test strategies, and ensure compliance.
- Serve as SME for systems integration, digital banking, and banking systems.
Testing & Automation Leadership
- Define and lead end-to-end testing strategies, plans, and processes across SDLC, including SIT, UAT, and PT.
- Drive implementation of test automation frameworks and tools to improve efficiency and regression coverage.
- Review business requirements, functional specs, and design test scripts to ensure functional, performance, and security standards are met.
- Lead QA readiness reviews, defect triage, and risk mitigation activities with cross-functional teams.
- Own the QA metrics, reporting dashboards, and progress tracking for stakeholders.
Team & Vendor Management
- Manage and mentor QA teams (onshore/offshore) and build a culture of continuous improvement and innovation in testing.
- Coordinate with third-party vendors, external system providers, and schemes to align on test scope, SLAs, releases, and defect resolutions.
What you will bring:
- University degree or equivalent qualification.
- 5 years of experience in Testing, with a minimum of 3 years in implementing, testing, and supporting banking systems & projects in a lead/SME role.
- Solid understanding of business analysis will be an advantage.
- Experience working in the Wealth domain as well as Treasury will be beneficial.
Skills Required:
- Ability to understand business requirements & clearly document these into Functional Specifications Document.
- Ability to clearly understand systems/business requirements and create test scripts that will ensure smooth implementation and minimize production problems.
- Ability to represent the QA team both internally and externally.
- Ability to understand, adapt & keep pace with technological advancements in relevant business & banking systems under QA team.
- Optimize both efficiency in system operations and quality in service delivery at the same time.
- Ability to understand the inherent system risks associated with Business & Operations and develop appropriate early warning and control systems to manage them.
Domain Knowledge
- SME-level understanding of banking systems including core banking, card management, digital platforms, payment gateways, compliance frameworks.
Testing Expertise
- Experience in functional, integration, regression, and automation testing.
- Strong understanding of QA methodologies (Agile/Waterfall/DevOps environments). Familiarity with automation tools such as Selenium, UFT, JMeter, TestNG, Postman, etc.
Leadership & Communication
- Proven ability to manage QA teams, handle high-pressure delivery timelines, and influence cross-functional stakeholders.
- Excellent communication and interpersonal skills to engage with both technical and business stakeholders.
