Assistant Manager - Unified Communications

About the Job
Maintaining smooth operation of the company’s Unified Communications and Collaboration systems. The role is responsible for supporting Enterprise IP Telephony, Contact Center platforms, IPC dealing room systems, Video Conferencing, AV solutions, voice recording, and call quality monitoring systems. Duties include administration, monitoring, troubleshooting, project implementation support, documentation, tuning, and performance optimization to ensure uninterrupted business operations and service availability.

Location
United Arab Emirates

Requirements

• Experience in managing Unified Communications systems
• Strong troubleshooting and monitoring skills
• Knowledge of video conferencing and contact center solutions