Assistant Relationship Manager

About the Role
The Assistant Relationship Manager will enhance business opportunities and provide support to Relationship Managers by increasing utilization and maintaining relationships with customers to better understand their situations.

Responsibilities

• Support Relationship Managers in managing corporate banking clients and strengthening client relationships.
• Handle corporate client queries, service requests, and referrals, ensuring timely resolution and high customer satisfaction.
• Coordinate with internal departments to facilitate efficient transaction processing and service delivery.
• Follow up on credit facility drawdowns, rollovers, and renewals to ensure timely execution.
• Monitor customer facility limits and arrange extensions before expiry.
• Coordinate trade finance transactions and related documentation.
• Ensure timely completion of CDD requirements and follow up on outstanding compliance matters.
• Maintain accurate client records, MIS reports, and electronic filing systems.
• Ensure adherence to the company's policies, procedures, authority limits, and regulatory requirements.
• Support audit requirements and ensure timely closure of audit observations.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
• Minimum of 2 years of relevant banking experience, preferably in Corporate Banking or Client Servicing.
• Good knowledge of corporate banking products, Islamic Finance, Trade Finance, and Treasury products.
• Understanding of credit facilities, drawdowns, rollovers, and account maintenance.
• Knowledge of CDD requirements, banking operations, and regulatory compliance.
• Strong customer service, relationship management, and stakeholder engagement skills.
• Excellent communication, coordination, and problem-solving abilities.

Benefits

• Exciting career opportunities for highly motivated professionals and graduates.
• Continuous investment in Talent Management & Training and Development programs to help employees excel professionally.
• Commitment to Emiratization, providing training to talented, young Emiratis under dedicated programs.

Company Culture

• Driven by values of Innovation, Customer Service, Ambition, and Ownership.
• Diverse work environment comprising over 60 nationalities.