About the Role
This proactive sales position is responsible for driving attraction ticket sales from hotels. With the primary focus of this role being to sell as many destination attractions as possible to hotel guests in the UAE, your role will be to use all our existing distribution to influence the sale of our tickets through hotel desks and concierge desks. You will be responsible for building close relationships with our DMC partners who operate the hotel desks, the hotel desk staff, and the concierge staff. Your role will be to maintain a very regular contact frequency with the front-line salespeople, to provide regular activities with the teams to keep them connected to our incredible destination, and to provide frequent training and destination updates so that our parks are always front of mind.
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Job Responsibilities
- Manage end-to-end hotel sales channel for UAE hotels with a key focus on Abu Dhabi hotel sales.
- Develop and implement the marketing collateral strategy in hotels in UAE (Digital and Print).
- Develop initiatives along with the Transportation Team to improve the ridership in UAE.
- Develop and maintain market-leading relationships with key personnel in the hotel sales distribution chain including relevant DMC partners, hotel desk staff, concierge staff, and hotel management teams.
- Identify new distribution opportunities and ensure that the company Destinations and assets are front & center of the attraction point of sale in hotel environments. Understand hotel guest mix and source market mix to ensure attention is focused on hotels with the best yield or volume opportunities.
- Monitor monthly sales from Concierges and Sales Team and keep management informed of all trends and developments.
- Liaise with hotel Marketing teams and B2B Marketing Teams (MD) to ensure we provide required marketing collateral in guest-facing areas in respective hotels.
- Coach and conduct appraisals for direct reports.
- Build and strengthen relationships with existing and new partners and industry organizations to enable future bookings. Activities include individual sales calls, prospective client entertainment, FAM trips, etc.
- Understand the overall market competitors’ strengths and weaknesses, economic trends, supply, and demand etc., and know how to sell against them.
- Contribute to the success of projects & overall sales strategy of the Hotel Product and Sales Team.
- Work closely with hotel commercial and marketing teams and maintain strong relationships with hotel front line sales teams.
- Support the Head of Sales with any initiative/action plan and assign tasks.
- Maintain sales team results by counseling and disciplining employees, planning, monitoring, and appraising job results.
- Work closely with international teams and maintain strong relationships with DMCs who own travel desks at the hotels.
- Make ongoing recommendations for cost-effective improvements to our processes where you see opportunities to drive growth.
- Conduct product training & educational webinars for hotels as and when possible.
- Manage end-to-end hotel sales channel for UAE Hotels with the expansion of Hotel Partnership penetration to other emirates apart from AUH Hotels.
- Keep hotel channels updated with all the latest news and developments from our destinations by maintaining and using the CRM system.
- Recommend and implement new product developments to reflect market requirements for hotel guests.
Job Essentials
- Bachelor’s degree.
- Good written and spoken English.
- Full driving license.
- Minimum of 4 years of experience in proactive sales within UAE.
- Account management and business development experience.
- Great conversationalist with strong interpersonal skills.
- Experience of managing sales contract agreements.
- Previous experience working with hotel/attractions.
- Strong communication skills (telephone sales, verbal, listening, writing, presentation platform).
- Strong multi-tasking organizational skills.
- Excellent PowerPoint, Excel, and Word skills.
- Comfortable presenting.
- UAE Driving License.
