About the Role
This position involves planning, managing, and leading showroom sales to achieve sales targets, ensuring smooth, efficient, and effective functioning of the showroom. The role is strategic in nature, aimed at exceeding budgeted targets for both volume and profit.
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Responsibilities
Strategic Roles and Responsibilities
- Plan and execute strategies to achieve or exceed budgeted showroom targets in volume and profit.
Functional Roles and Responsibilities
- Communicate sales plans and targets to the sales team to enable successful achievement.
- Monitor the sales process, including initial customer contact, understanding customer needs, prospect identification, follow-ups, finalizing sales, and ensuring quality sales documentation.
- Maximize the use of demonstrations and monitor the demo-to-sale ratio.
- Oversee the Pre-Delivery Inspection (PDI) process to ensure the highest level of customer satisfaction.
- Address critical problems, major customer complaints, or escalated issues, ensuring prompt action for timely resolution.
- Prepare monthly stock requirement lists detailing make, model, and number of vehicles for the Sales Manager's approval.
- Regularly interact with existing and prospective customers to build profitable relationships and ascertain their current and future needs.
- Manage all aspects of the showroom to maintain high standards of display, housekeeping, and product information to convey the desired brand image.
People Management Roles and Responsibilities
- Guide and motivate team members to enhance performance, ensure the delivery of quality work, and support continuous development for higher-level roles.
Qualifications
Education/Certification and Continued Education
- Graduate in any discipline.
Years of Experience
- 5+ years of experience in a similar role.
Knowledge and Skills
- Strong knowledge of automobile sales through formal training and work experience.
- Comprehensive understanding of showroom merchandising.
- Dynamic and proactive personality.
- Preferably bilingual in Arabic and English.
- Ability to lead, develop, and motivate teams.
