About the Role:
The company is currently seeking an Assistant Training Development Manager – Security to join our Security Team. The primary duties and responsibilities of this role include:
- Develop and maintain structured training programs, lesson plans, SOPs, and instructional materials for the Security Department.
- Deliver classroom, practical, and scenario-based training sessions to prepare personnel for professional and safe performance.
- Conduct training needs assessments and collaborate with Security Operations to address gaps and emerging risks.
- Oversee quality assurance for all training outputs, ensuring accuracy and consistency across delivery teams.
- Maintain training records, certifications, and compliance documentation in line with regulatory requirements.
- Support onboarding programs for new security personnel, ensuring alignment with the company standards and guest-service culture.
- Evaluate training effectiveness through assessments, audits, and feedback; recommend improvements as needed.
- Provide coaching and mentorship to trainers and supervisors for consistent delivery.
- Collaborate with SOC, Risk & Safety, HR, and external partners to align training with operational needs.
- Assist in developing emergency response exercises and scenario-based readiness training.
- Ensure all training meets UAE regulations, licensing requirements, and industry best practices.
- Contribute to the development of e-learning and blended learning methodologies.
- Provide training support during major events or special operations requiring fast-track instruction.
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About You:
The ideal candidate for this position will have the following experience and qualifications:
- Required: Instructor-level certification (e.g., Train-the-Trainer, Security Trainer qualification).
- Required: First Aid / CPR and Fire Warden certifications.
- Preferred: Valid UAE driver’s license.
- Minimum 5 years of experience in security training or operations within hospitality, luxury hotels, or large-scale venues.
- Preferred: Experience in integrated resorts, casinos, or premium hospitality brands.
- Previous supervisory experience in training or security management is an advantage.
- Law enforcement or military background is a plus.
- Excellent English communication skills required.
- Strong knowledge of instructional design and adult learning methodologies.
- Proficient in MS Word, PowerPoint, Outlook, and Excel; LMS experience is an advantage.
- Strong leadership, presentation, and facilitation skills with the ability to engage diverse audiences.
- Ability to manage multiple training projects under pressure and meet deadlines.
About the company’s Benefits:
We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. Additional benefits include an excellent leave policy, a healthcare package, incentive programs, and other colleague benefits, making this role highly attractive to outstanding applicants seeking a career with one of the most renowned and celebrated brands in the global hospitality industry.
